These sessions have been designed, and are usually delivered, by Amanda Dudman, leader of our public service practice. She brings the knowledge, understanding and expertise on the subject matter to the session whilst learners bring their experience of the role and their personal situation. Amanda bridges the gap to enable participants to apply learning of new tools, ideas or skills to their role or situation. This places responsibility for learning and application on the job holder and completing a personal action plan helps them to decide how they will put their new-found learning and ideas into practice.

The context of working in public service is recognised and reflected in all sessions.

Action planning is standard in all sessions and completed at the end. Participants are encouraged to share their plan with their Line Manager and/or colleagues back at work. We include sign-posting to in-house learning opportunities, resources and further support, including ideas for self-directed learning as part of this activity.

Short, focused, relevant materials and activity sheets are provided for each session. They’re used during the session and afterwards they act as a reference point and resource to support the topic. We can tailor them to include your in-house learning information, such as links to e-learning on the subject or your preferred tools.

These programmes are highly participative, designed for a maximum group size of 12. Ideally, half-day sessions would always be for groups of 8-10, but 12’s fine if you have to.

See some of the comments from participants in Amanda’s sessions for public service organisations:

• ‘Brilliant all round!’
• ‘I liked that the trainer engaged with the activities that needed her input and then stepped back and allowed us to get on with things.’
• ‘Very alive!’
• ‘Very interactive.’
• ‘Inspirational
• ‘The trainer was great, really understanding.’
• ‘Amanda was really helpful and explained everything well.’
• ‘Excellent I learned a lot about myself.’
• ‘Just great!’
• ‘Great facilitator!’
• ‘This is the second bite-sized course I have done with Amanda – great, engaging course leader.’
• ‘I loved it.’
• ‘An excellent course.’
• ‘I would recommend this to everyone.’
• ‘Great course and trainer. Amanda helped to make me feel at ease.’
• ‘Great trainer.’
• ‘Brilliant!’
• ‘Excellent course – thank you! I have learnt so much from this.’
• ‘Fantastic.’
• ‘Day flew by.’
• ‘Excellent day. Best training delivered to me so far.’
• ‘The day has flown by. A very enjoyable course which I think everyone should go on.’
• ‘Very informal trainer. Knows what she is taking about, energetic and passionate!!!’
• ‘Extremely good.’
• ‘Very knowledgeable and very clear messages. Showed experience in the topic.’
• ‘The trainer was awesome.’
• ‘[Amanda] was bubbly, very friendly. Knew her stuff. Very inspiring.’
• ‘Excellent. Font of fantastic knowledge.’
• ‘Fab!!!’