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  • Honest conversations

Honest conversations

A half-day workshop

Why can holding an honest conversation sometimes be so difficult? This unique programme will make it easier for you by giving you the opportunity, in a safe environment, to develop your skills and confidence to hold an honest conversation.

Pre-work: Complete a task about a typical 1-2-1 agenda and bring it to the session.
Learning Objectives
Workshop information


This session is appropriate to managers at all levels, team leaders and supervisors, who want to hold honest conversations.


A highly practical half-day workshop (three hours) for a group of up to 12 people. Includes a short mid-session break. This workshop can be delivered as a full day or a two-hour ‘light touch’ session (removing 2 activities and the break). There is also a 90-minute webinar version.

The expert trainer

Amanda is always the first port of call for public service and VCSE clients. She is an extremely popular trainer, facilitator, coach and consultant with an in-depth understanding of what it means to work in the public and VCSE sectors.

Workshop outline

1. Welcome, aims and introductions

2. What is an honest conversation?

3. Building the relationship – the foundation to holding honest conversations

4. Effective feedback skills

5. Dealing with challenging behaviours

6. Plenary on good practice tips

7. Action planning

Multiple delivery formats and options

Face-to-face delivery


Virtual delivery


Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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