3: Building relationships and trust
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
2: Communication styles
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
1: Giving effective feedback across cultures
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Managing global teams
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Understanding cultural difference
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Unleashing customer conversations
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Lessons from the rehearsal room
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Presentation skills
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Presentation skills, TED-style
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…
Presentation skills, TED-style
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
![](https://b3121167.smushcdn.com/3121167/wp-content/uploads/2023/08/shutterstock_1281259951.jpg?lossy=2&strip=1&webp=1)
IQ may get you hired, but it’s EQ that gets you promoted. Rational, problem-solving intelligence is not enough…