Remote Management

Remote management

Managing remote workers takes more effort. This programme is an opportunity to explore what makes it so different and gives you the tools and techniques to do it more effectively.

You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote workers. You will discover ways to engage your team through different forms of communication, to build trust, to motivate and to set clear expectations. You will leave with practical tools and techniques that will enable you to be more confident in your role as a manager of remote workers, and at the same time make their roles more productive, positive and rewarding.

Explain the essential principles underlying remote management
Explore different communication styles and how they affect successful communication
Adapt your approach to develop confidence and build trust working remotely
Identify ways of using different communication tools to engage their staff

Appreciate the importance of positivity to motivate and engage remote team members
Understand how to apply coaching methods to remote conversations
Know how to build and support remote team formation
Be able to support and develop your teams for success

Workshop outline

(Full-day version, 9.30 – 5.00)

1. What’s so different about remote management?

2. Creating the right environment

3. The trust equation

4. Communication methods

5. Communication styles

6. Supporting people to deliver

7. Coaching and mentoring

8. Forming remote teams

9. Delegating to remote team members

10. Actions and next steps

‘A good opportunity to reflect on how you are managing the issues faced by you and your colleagues during remote working.’

‘The content was in nice bite-sizes and easy to absorb.’

‘Good course, providing you with tools and options to manage remotely.’

‘Good insight to various scenarios surrounding remote working and how best to engage and motivate team members in that environment and more generally too.’

‘I thought it was very well paced and informative. I really enjoyed the models Scott used and thought he anticipated our questions as we went through.’

‘This really hit home for me after having a call with a member of staff at 7.30 this morning who was intending on leaving the business – the methods talked about really reflected how I handled this situation and shows me I’m on the right track.’