90-minute webinar
This interactive session focuses on the key cultural traits of the Italians and how to avoid the most common pitfalls when doing business in Italy.
Prerequisite: having attended the introductory session on ‘Understanding cultural difference’.
Learning Objectives
- Understand key aspects of the Italian working culture
- Learn how to adapt your communication and negotiation styles
- Be aware of dos and don’ts when dealing with the Italians
- Build a personal action plan to implement learning in the workplace
Workshop information
Webinar overview
1. Introduction
- Objectives and agenda
- Quick review of culture and its components
- The value of being able to understand key cultural differences
2. Peculiarities of the Italian culture
- Key aspects of the ‘Italian way’ that generally surprise newcomers
- Experience-sharing and individual challenges
3. Dos and don'ts
- Examples of suggested behaviour in typical business and social situations
4. Action plan and next steps
- Summary of key learning points
- Reflection and sharing of next steps
