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  • Personal resilience at work

Personal resilience at work

A 90-minute virtual workshop

Working in a safe, inclusive and supportive work environment is a foundational need in continued times of uncertainty. It is more essential than ever that we look after ourselves and others and safeguard our wellbeing and emotional fitness.

This half-day virtual workshop aims to help anyone who would like to strengthen their personal resilience whilst delivering the best service and outcomes for local residents or service users. By learning up-to-date, evidenced-based approaches, tools and techniques, you will be able to boost your own resilience and use them in situations where you need to support others.

Learning Objectives
Workshop information

Audience

This session is appropriate to managers at all levels across the public sector.

Format

A practical 90-minute virtual workshop for a group of up to 12 people.

The expert trainer

Amanda Dudman is an extremely popular trainer, facilitator, coach and consultant with an in
depth understanding of what it means to work in the public and VCSE sectors. 

Session overview

1. Welcome, introductions and today’s takeaways

2. What is resilience and how it helps our personal effectiveness and thinking in our customer relationships

3. Understanding what your resilience challenges are as the pointers to what to work on

4. Tools and approaches

5. Review and reflection

Multiple delivery formats and options
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Face-to-face delivery

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Virtual delivery

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Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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