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  • Assertive communication

Assertive communication

A 90-minute virtual workshop

An assertive person believes that other people have the right to ask, while they have the right to refuse. If it’s a work request it may not always be possible to refuse point blank but you still have the right to state problems and have these discussed and resolved.

If you sometimes lack the confidence to speak out, stand your ground when making a request, or say ‘no’, this workshop will help you address this. It will give you a safe environment in which to practise saying no.

Learning Objectives
Workshop information

Audience

This workshop should be of benefit to anyone who lacks the confidence to speak out, stand their ground when making a request, or to say ‘no’.

Format

A practical 90-minute virtual workshop for a group of up to 12 people.

The expert trainer

Amanda Dudman is an extremely popular trainer, facilitator, coach and consultant with an in
depth understanding of what it means to work in the public and VCSE sectors. 

Workshop outline

1. Welcome, aims and introductions

2. What are your challenges you would like to address? (chat share)

3. What’s the difference?

4. Assertiveness techniques

5. Building bravery

6. Action planning

Multiple delivery formats and options
users

Face-to-face delivery

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Virtual delivery

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Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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