Public service

We do a lot of work for public service organisations. Our practice in this area is led by Amanda Dudman, doyenne of training, facilitation, coaching and mentoring across the public service arena. Her experience is second to none and it’s a delight to be able to share that knowledge and experience with our clients.

There are three main strands to our public service work under the Maximum Performance brand:

Management development programmes

Our ‘flagship’ Public Service Management Development Programme is led by Amada Dudman and David Elverson. A modular nine-day programme, it addresses not only the traditional management topics you would expect to see in such a programme but also those issues of particular concern to public service organisations today, such as working in a political environment and developing commercial acumen.

ILM-recognised, the programme can be run flexibly – virtually, physically, tailored.

Face-to-face workshops for managers and staff

Our ‘bread and butter’, these tried-and-tested programmes are constantly reviewed to keep abreast of the latest best practice and evidence-based tools and techniques, ensuring the very best quality learning experience for your managers and staff.

A dozen core topics are presented in a variety of full-day, half-day and bite-sized formats, complemented by a further 25 specialist topics delivered by a team of expert trainers and facilitators.

Virtual classroom sessions – the ‘flexinars’

Increasingly, clients want shorter sessions, delivered virtually, often bespoke but without a learning design budget.

An impossible challenge?

Not for us!

We’ve developed a unique range of flexible webinars – ‘flexinars’ – designed specifically to rise to the challenge. You choose the topics and the length of the session and we do the rest. Outstanding value for money!

We also offer support, via our sister brands, in:


Our local authority clients include:

Arun District Council • Aylesbury Vale District Council • Basildon Borough Council • Basingstoke and Deane Borough Council • Bournemouth Borough Council • Buckinghamshire County Council • Cambridge City Council • Camden Borough Council • Carmarthenshire County Council • Castle Point Borough Council • Central Bedfordshire Council • Chiltern District Council • Dacorum Borough Council • Daventry District Council • Durham County Council • Enfield Borough Council • Erewash Borough Council • Gloucester City Council • Greenwich, Royal Borough of • Hackney Borough Council • Hampshire County Council • Harrow Borough Council • Hertfordshire County Council • Hertsmere Borough Council • Ipswich Borough Council • Lambeth Borough Council • Newham Borough Council • Northampton Borough Council • Peterborough City Council • Rushcliffe Borough Council • Surrey Heath Borough Council • Surrey Learn Partnership (Waverley District Council) • Welwyn Hatfield Borough Council • West Lancashire Borough Council • West Suffolk Council • Wycombe District Council

We also work with central government and government agencies, regulatory bodies, the NHS, the education sector, etc. And, of course, we continue to work regularly with VCSE organisations of all types, including registered charities, CIOs, social housing companies, social enterprises, etc, using many of the flexinars and workshops shown here and tailoring them to specific needs.

We understand the unique context and landscapes in which all these sectors currently operate and their key challenges and our interventions are designed accordingly, to ensure that client objectives are always met – and expectations exceeded.


See some of the comments from participants in our sessions for public service organisations:

  • Brilliant all round!’
  • ‘I liked that the trainer engaged with the activities that needed her input and then stepped back and allowed us to get on with things.’
  • ‘Very alive!’
  • ‘Very interactive.’
  • Inspirational
  • ‘The trainer was great, really understanding.’
  • ‘Amanda was really helpful and explained everything well.’
  • Excellent I learned a lot about myself.’
  • ‘Just great!’
  • Great facilitator!
  • ‘This is the second bite-sized course I have done with Amanda – great, engaging course leader.’
  • I loved it.’
  • ‘An excellent course.’
  • ‘I would recommend this to everyone.’
  • Great course and trainer. Amanda helped to make me feel at ease.’
  • ‘Great trainer.’
  • Brilliant!’
  • ‘Excellent course – thank you! I have learnt so much from this.’
  • Fantastic.’
  • ‘Day flew by.’
  • ‘Excellent day. Best training delivered to me so far.’
  • ‘The day has flown by. A very enjoyable course which I think everyone should go on.’
  • ‘Very informal trainer. Knows what she is taking about, energetic and passionate!!!
  • ‘Extremely good.’
  • ‘Very knowledgeable and very clear messages. Showed experience in the topic.’
  • ‘The trainer was awesome.’
  • ‘[Amanda] was bubbly, very friendly. Knew her stuff. Very inspiring.’
  • ‘Excellent. Font of fantastic knowledge.’
  • Fab!!!
Any questions? Can’t see what you want? Just give us a call today on 01582 463460 and we can design a programme from scratch, just for you.