Some of us spend a large proportion of our working lives in meetings – and much of this time is wasted.
That’s why good chairing skills are crucial. This practical and engaging programme shows how skillful chairing can steer a meeting to a successful conclusion, saving considerable time and significantly boosting efficiency.
What’s in it for you?
- Be able to manage and chair meetings even more effectively and efficiently
- Know how to make the most of the ‘before’, ‘during’ and ‘after’ phases of the meeting
- Understand how to stimulate and facilitate discussion to maximise engagement
- Know how to make sure contributions are heard and taken note of
- Know how to clearly define the purpose of a meeting, and prepare a realistic agenda
- Be able to handle negative, time-wasting and disruptive behaviours effectively
- Know how to get a meeting off to a good start and ‘stamp your mark’ on it
- Learn how to manage conference call meetings in a way that keeps people’s attention
- Know how to ensure actions are recorded and followed up
Workshop outline
(Full-day version, 9.30 – 5.00)
1. Achieving best practice in meetings
- What drives you crazy about meetings?
- How and why a meeting can go wrong – and right
- A benchmark of good practice
- Key factors that lead to shorter, productive meetings
2. The perfect chairperson / manager
- What makes someone a really good chairperson/manager of a meeting?
- How the role of the chairperson may be different in different kinds of meetings
3. The ‘before’ phase
- Planning ahead of time and setting things up to succeed
- How to draw up an agenda that works – and making sure it’s distributed ahead of time
- Essential preparation to ensure success
4. The ‘during’ phase
- Managing the meeting process
- Getting off to a good start by setting the scene
- How to keep the meeting on track and to time
- Encouraging and facilitating the discussion
- The power of summaries to clarify understanding
5. Handling difficult people and situations
- Managing group dynamics
- Reading the group / meeting
- Dealing with people who waste time, are negative or hold side conversations, etc
- How to handle disagreement / conflict
6. The ‘after’ phase
- Bringing the meeting to a successful close
- Ensuring everything has been covered
- Why it’s important to distribute minutes ASAP
- How to make minutes as effective as possible
- Best practice for recording the most important discussions and agreements made / actions to be taken
- Following up on action points
7. When the meeting isn’t working
- Showing personal leadership by pointing out when the meeting isn’t working – because it’s gone off track or people are getting bored
- The importance of taking individual responsibility
- Looking for ways of supporting the process or being aware of time-keeping
8. Virtual meetings
- What to consider in conference calls
- The ingredients for success
- How to avoid common problems
9. Actions and next steps
- Review
- Personal action planning
- Next steps
CLient Testimonials
‘Good background in basics and how-to’s of effective meetings.’
‘It covered all aspects of running and attending effective meetings.’
‘It was good to know that the things that I am doing for meetings are best practice but there are things that I can still improve on.’
‘I like the trainer’s style. He delivered the Time Management course – that’s why I did this course too. I also like the structure & content of the session!’
‘Reaffirmed what we have been doing and gave some practical ideas to improve. Easy to implement.’
‘Even if you know how to run a meeting, this will make you re-evaluate what you do.’
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