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  • Managing ill-health and sickness absence

Managing ill-health and sickness absence

Two 90-minute virtual sessions

These virtual sessions are designed to provide managers and HR professionals with the knowledge and confidence to manage ill-health and sickness absence fairly and objectively in line with organisational policies. They focus on the importance of supporting employees using a positive and empathic approach as well as the need to take appropriate action to minimise impact at work. The sessions cover a range of topics including how to manage short-term persistent absence and long-term absence. They also cover particularly challenging issues such as managing disability, stress and mental health as well as adjustments to practice in relation to Covid-19 where appropriate.

The first session focuses on equipping the fundamentals of managing sickness and ill-health.

The second session gives an opportunity to apply the learning from the first webinar to a series of case studies on a range of challenging issues, as well as showing progression through the informal and formal stages of managing sickness. There is an option to extend the virtual session to allow participants to prepare and conduct a return to work interview or review meeting in small groups.

Learning Objectives
Workshop information


Anyone in an organisation of any sort with responsibility for managing staff – or with responsibility for advising managers: HR professionals and line managers.

Special feature

This programme can be tailored to particular settings.

Virtual session outline


1. Welcome, agenda, overview

2. Managing ill-health and sickness absence

3. Legal requirements

4. Sickness absence

5. When to take action

6. Managing short-term absence

7. Managing long-term absence

8. Challenges

9. Action plans and next steps


1. Welcome, agenda, overview

2. Case study 1

3. Case study 2

4. Other case studies

5. Open forum

6. Action plans and next steps

Multiple delivery formats and options

Face-to-face delivery


Virtual delivery


Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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