Despite attempts to reduce the number of claims, there are now more Tribunal cases than ever before (almost 200,000 a year, according to the latest figures), so the chances are that some of them are being made against your organisation. Whether you want to avoid claims in the first place or simply handle them more efficiently, this course – presented by a member with more than twenty years’ standing of the Employment Tribunal judiciary – will help you.
- Understand how the system works
- Get to grips with the rules and the technical ‘jargon’
- Minimise the risk of claims arising in the first place
- Decide whether to settle or defend a claim
- Handle the pre-hearing processes efficiently
- Prepare the case
- Know what to expect ‘on the day’
- Keep the costs down throughout the process
The expert trainer
This programme was designed and is delivered by Toni Trevett. She is particularly well-qualified to present this course, having been an HR Director within the BAA group of companies, where she was responsible for a number of different business areas and was involved in both unionised and non-unionised environments.
Workshop outline
1. Understanding the employment tribunal system
- The system
- The ‘jargon’
- The rules
- The alternatives
2. How to keep out of the tribunal
- Following the right processes
- Making the right decisions
- Managing complaints
- Dismissing people fairly
- Using compromise agreements
3. Responding to a claim
- What to do if you receive an ET1
- What are the legal issues? Defend or settle?
- How to complete the ET3
- Complying with ET orders
- Questionnaires and disclosure
4. How to prepare your case
- Working with lawyers and barristers – who does what?
- Witness statements and briefing
- Collating the documents
- Following – and using – the rules
- Checklists and tips
5. What happens on the day?
- What to do when you get there
- Who goes first?
- Cross-examinations
- Questions from the Tribunal
- Re-examination
- Closing submissions
- The decision
- Awards (and how to minimise them)
6. After the hearing
- Costs
- Reviews
- Appeals