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  • Giving and receiving feedback

Giving and receiving feedback

A one-day workshop (virtual or classroom)

One of the most under-rated skills of all time, the ability to give and receive feedback is a core skill required by everyone, especially those who have the responsibility for managing others.

This workshop is very practical in its nature, giving participants an opportunity to practise and structure a feedback conversation that leaves them with an effective outcome.

Learning Objectives
Workshop information


We all need feedback skills! We all need feedback, whether we like what we are going to hear or not. This workshop has been designed for all those who wish to become more confident in their ability to give feedback to, and receive it from, their key stakeholders.


This one-day workshop is based on a series of theory-based sessions, followed by practice. Group discussions are used to share knowledge and best practice. Direct feedback enables participants to prepare for challenging upcoming conversations.

Workshop outline

1. Welcome and introduction

2. What stops us?

3. The conversation

4. Tools to support you

5. Conflict

6. Your conversation – putting it into practice

Multiple delivery formats and options

Face-to-face delivery


Virtual delivery


Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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