A one-day workshop (virtual or classroom)
Consciously or not, most of us use a coaching approach at work to one degree or another. When we are clearer about what we do that works we get even better results. When we invest time in building our skills, by getting some training in the subject, we get the best results of all. If you’re interested in improving your coaching skills, then this is the programme for you.
Learning Objectives
- Enhance your understanding of the skills and approaches that underpin coaching excellence
- Improve the quality of your coaching by leveraging the skills that you already have
- Learn how to make your coaching conversations more effective
- Develop an action plan to take your coaching to the next level
Workshop information
Workshop outline
1. Welcome and introduction
- What will make today worthwhile for you?
2. Coaching or ‘a coaching approach’?
- What is coaching? Myths and reality
- What is ‘a coaching approach’? What’s the difference?
- How does ‘a coaching approach’ differ from a management conversation?
- Heron’s model for ‘coaching styles’
- Your coaching / communication style
3. Four key coaching skills
- Building trust and rapport
- Active listening
- Powerful questions
- Designing action
4. A framework for a coaching conversation
- The OSCAR model
- Encourage accountability and responsibility with team members
- Empower colleagues / clients
5. Application
- Skills practice: using the OSCAR framework and core coaching skills to achieve effective outcomes from a coaching conversation
6. Review and next steps
- Reflections and action planning
