Coaching skills for line managers

Coaching skills for line managers

Performance coaching develops people’s capabilities, improves effectiveness and enhances productivity.

It also encourages ownership and responsibility, leading to staff being happier and more motivated.

Managers will leave this programme with lots of tools and techniques they can use immediately – together with increased confidence in their ability to develop people effectively.

Workshop outline

(Full-day version, 9.30 – 5.00)

1. What is performance coaching?

2. When to coach, when not to coach

3. Key coaching skills – and when to use them

4. Structuring a coaching session

5. Using the GROW model

6. Making coaching sustainable

Using ‘structures’ to create habits
The power of habit: cue > routine > reward
Increasing choice
Using coaching ‘experiments’ to deal with the ‘fear of failure’
Creating a coaching culture

7. Actions and next steps

‘It brought the importance of coaching to life by giving us practical uses of this method in managing members of our teams. Real-life situations were explored, which was very useful.’

‘Very informative course and good insight into how to gain and adapt coaching skills.’

‘Great deal of knowledge and made the workshop easy to follow and understand.’

‘I would recommend this to another manager if they wanted to encourage their team members to think for themselves.’

‘Scott has a great, great presentation style, experienced and knowledgeable.’

‘An excellent course to learn how to coach and have the time to talk with someone else to test out the skills.’