It shouldn’t really be too difficult to have better conversations every day – should it?
In practice, it’s not as simple as it seems. But what stops us? And what would start us?
This short, but not too sharp, session is designed to inspire managers to ‘just try it’!
Learning Objectives
- Understand why and when to use coaching ‘in the moment’
- Develop the four key coaching skills
- Get some skills practice in a supportive environment
- Just do it!
Session overview
Setting the scene
Break-out activity – a great conversation
What is coaching?
Using a coaching approach – having good coaching conversations
Informal, everyday coaching – ‘coaching moments’
The power of coaching – exercise / discussion
‘Our way’ of coaching [using client input]
4 key coaching skills:
- Building trust and rapport
- Powerful listening
- Powerful questions
- Direct communication
