90-minute webinar
This interactive session focuses on the key challenges related to managing people from different cultures and provides tips to avoid the most common pitfalls of cross-cultural communication.
Together with the ‘Understanding cultural difference’ module, this webinar is a ‘must-do’ for anyone wanting to be successful in a global environment.
Learning Objectives
- Understand why culture affects our habits and behaviours so much
- Learn about core cultural differences affecting leadership styles and team spirit
- Develop a more flexible management style to realise your global team’s potential
- Know the key areas to pay attention to in order to avoid major cultural faux pas
Workshop information
Webinar overview
1. Introduction
- Objectives and agenda
- What is culture and why does it matter?
- The value of being able to understand cultural differences
2. Developing a global management style
- How culture affects basic team activities, eg, communication, meetings, reporting, and performance reviews
- Understanding and overcoming different cultural habits
- Experience sharing
3. Leverage cultural differences
- Identify and develop your team’s strengths
- Cultural relativity: there is no ‘right’ or ‘wrong’, just shared habits
- Self-reflection and sharing
4. Action plan and next steps
- Summary of key learning points
- Reflection and sharing of next steps
