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  • Maximum Performance

    Cross-cultural
    communication

    TRAINING SESSIONS

Cross-cultural communication

This unique range of 90-minute virtual classroom training sessions, focused on understanding cultural difference and sharing numerous practical tips for working as part of, or managing, a global team.

Introductory sessions

‘Understanding cultural difference’ is the best starting point and a pre-requisite for the ‘deep dives’ and ‘country focus’ sessions.

Understanding cultural
difference

This 90-minute session focuses on the key components of what we call ‘culture’ and provides some tips to avoid the most common pitfalls.

More here

Managing global teams

Together with the Understanding cultural difference module, this 90-minute webinar is a ‘must-do’ for anyone wanting to be successful in a global environment.

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‘Deep dives’

These are best run as a series, although ‘pick and mix’ can work well too.

1 Giving effective feedback across cultures

This 90-minute session focuses on giving feedback to people who don’t share our cultural background.

Prerequisite: the introductory session on Understanding cultural difference.

More here

2 Communication styles

This 90-minute interactive session focuses on the key cultural aspect of communication style, which causes so many misunderstandings and mismatches.

Prerequisite: the introductory session on Understanding cultural difference.

More here

3 Building relationships and trust

This highly practical, 90-minute session focuses on two key cultural dimensions that influence business relationships and management.

Prerequisite: the introductory session on Understanding cultural difference.

More here

4 Time, rules and risk

This 90-minute interactive session focuses on three key cultural dimensions that influence our business relationships and management styles.

Prerequisite: the introductory session on Understanding cultural difference.

More here

5 Hierarchy, collaboration and control

This 90-minute session focuses on three key cultural dimensions that influence business relationships. 

Prerequisite: the introductory session on Understanding cultural difference.

More here

6 Rationality and emotional intelligence

This 90-minute interactive session focuses on the key cultural aspects of rationality and emotional intelligence. 

Prerequisite: the introductory session on Understanding cultural difference.

More here

Country focus sessions

Other countries can also be covered, on request, by members of our global delivery team.

Understanding the Austrian work culture

This 90-minute session focuses on the key cultural traits of the Austrian work culture and how to avoid the most common pitfalls.

Prerequisite: the introductory session on Understanding cultural difference.

More here

Understanding the Czech work culture

This 90-minute session focuses on the key cultural traits of the Czechs and how to avoid the most common pitfalls.

Prerequisite: the introductory session on Understanding cultural difference.

More here

Understanding the French work culture

This 90-minute session focuses on the key cultural traits of the French and how to avoid the most common pitfalls.

Prerequisite: the introductory session on Understanding cultural difference.

More here

Understanding the German work culture

This 90-minute session focuses on the key cultural traits of the Germans and how to avoid the most common pitfalls.

Prerequisite: the introductory session on Understanding cultural difference.

More here

Understanding the Italian work culture

This 90-minute session focuses on the key cultural traits of the Italians and how to avoid the most common pitfalls.

Prerequisite: the introductory session on Understanding cultural difference.

More here

Understanding the Singaporean work culture

This 90-minute session focuses on the cultural traits of working with various ethnic groups in Singapore.

Prerequisite: the introductory session on Understanding cultural difference.

More here

Understanding the Spanish / LATAM work culture

This 90-minute session focuses on the traits of the Spanish and LATAM culture and common pitfalls.

Prerequisite: the introductory session on Understanding cultural difference.

More here
Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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