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Maximum Performance
Cross-cultural
communicationTRAINING SESSIONS
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- Cross-cultural communication
Cross-cultural communication
This unique range of 90-minute virtual classroom training sessions, focused on understanding cultural difference and sharing numerous practical tips for working as part of, or managing, a global team.
Introductory sessions
‘Understanding cultural difference’ is the best starting point and a pre-requisite for the ‘deep dives’ and ‘country focus’ sessions.
Understanding cultural
difference
This 90-minute session focuses on the key components of what we call ‘culture’ and provides some tips to avoid the most common pitfalls.
Managing global teams
Together with the Understanding cultural difference module, this 90-minute webinar is a ‘must-do’ for anyone wanting to be successful in a global environment.
‘Deep dives’
These are best run as a series, although ‘pick and mix’ can work well too.
1 Giving effective feedback across cultures
This 90-minute session focuses on giving feedback to people who don’t share our cultural background.
Prerequisite: the introductory session on Understanding cultural difference.
2 Communication styles
This 90-minute interactive session focuses on the key cultural aspect of communication style, which causes so many misunderstandings and mismatches.
Prerequisite: the introductory session on Understanding cultural difference.
3 Building relationships and trust
This highly practical, 90-minute session focuses on two key cultural dimensions that influence business relationships and management.
Prerequisite: the introductory session on Understanding cultural difference.
4 Time, rules and risk
This 90-minute interactive session focuses on three key cultural dimensions that influence our business relationships and management styles.
Prerequisite: the introductory session on Understanding cultural difference.
5 Hierarchy, collaboration and control
This 90-minute session focuses on three key cultural dimensions that influence business relationships.
Prerequisite: the introductory session on Understanding cultural difference.
6 Rationality and emotional intelligence
This 90-minute interactive session focuses on the key cultural aspects of rationality and emotional intelligence.
Prerequisite: the introductory session on Understanding cultural difference.
Country focus sessions
Other countries can also be covered, on request, by members of our global delivery team.
Understanding the Austrian work culture
This 90-minute session focuses on the key cultural traits of the Austrian work culture and how to avoid the most common pitfalls.
Prerequisite: the introductory session on Understanding cultural difference.
Understanding the Czech work culture
This 90-minute session focuses on the key cultural traits of the Czechs and how to avoid the most common pitfalls.
Prerequisite: the introductory session on Understanding cultural difference.
Understanding the French work culture
This 90-minute session focuses on the key cultural traits of the French and how to avoid the most common pitfalls.
Prerequisite: the introductory session on Understanding cultural difference.
Understanding the German work culture
This 90-minute session focuses on the key cultural traits of the Germans and how to avoid the most common pitfalls.
Prerequisite: the introductory session on Understanding cultural difference.
Understanding the Italian work culture
This 90-minute session focuses on the key cultural traits of the Italians and how to avoid the most common pitfalls.
Prerequisite: the introductory session on Understanding cultural difference.
Understanding the Singaporean work culture
This 90-minute session focuses on the cultural traits of working with various ethnic groups in Singapore.
Prerequisite: the introductory session on Understanding cultural difference.
Understanding the Spanish / LATAM work culture
This 90-minute session focuses on the traits of the Spanish and LATAM culture and common pitfalls.
Prerequisite: the introductory session on Understanding cultural difference.