60-90-minute webinar
A 60 to 90-minute interactive workshop that fosters clear and assertive communication during negotiation.
Attendees will remain calm and feel prepared when they next need to work towards a compromise or collaboration whilst under pressure.
This session is designed specifically for larger groups (50+). Please note that this is not a workshop on negotiation skills, but on communication skills for negotiation.
Webinar outline
Designed as a highly interactive 90-minute webinar.
1. Understand the foundations of effective negotiation
- Prepare by setting clear objectives and understanding the other party’s priorities
2. Build trust and rapport
- Start with a collaborative tone by using empathy and active listening
3. Ask questions and listen actively
- Focus on truly understanding their perspective before presenting your own
4. Communicate persuasively
- Frame your message in a way that aligns your goals with theirs
5. Respond to challenges with flexibility
- Use pauses or silence strategically to encourage reflection and show confidence
6. Speak with clarity and confidence
- Summarise key points of agreement to ensure mutual understanding
