Public service – virtual classrooms

Maximum Performance

Public service
virtual classrooms

Public service – virtual classrooms

Increasingly, clients want shorter sessions, delivered virtually, usually on Teams. We have a range of ‘tried-and-tested’ virtual modules for you to choose from.

Assertive communication

If you sometimes lack the confidence to speak out, stand your ground when making a request, or say ‘no’, this workshop will help you.

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Collaborating together

Collaborating across teams, services, and with a variety of stakeholders and decision-makers is increasingly important. But it can be a challenge. This workshop will help.

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Improving EI to
navigate workplace relationships

Improve how you communicate, build relationships with empathy and understanding, and strengthen your capabilities to make EI an everyday habit.

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Making the most of your time

A fresh approach to how we use our time, challenging the belief that we don’t always have enough of it.

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Managing and delivering change

Explore your role in driving and supporting change, the impact of change on the human brain, and the steps needed to bring about successful change.

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Personal resilience at work

This session aims to help anyone who would like to strengthen their personal resilience whilst delivering the best service and outcomes for local residents or service users

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Remote and hybrid management

Explore ways to engage your team through different forms of communication, building trust, motivating and setting clear expectations.

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The skills and qualities of an effective mentor and coach

Coaching and mentoring are two different things, but they require much the same skills. They are essential to building collaborative, accountable and trusting relationships at work.

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The ‘flexinars’ – flexible webinars

We also design and deliver sessions on a bespoke ‘flexinar’ basis – you choose the topics and the length of the session and we do the rest.

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Can’t see what you’re looking for?

Check the list of bite-sized virtual sessions, here, on a range of topics relevant to all organisations, including, eg, ‘Assertiveness’, ‘Challenging messages’, ‘Change management’, ‘Dealing with change’, ‘Impostor syndrome’, ‘Neurodiversity in the workplace’, etc.

For more on coaching and mentoring, check the range of programmes shown here.

And for customer service topics, specifically for public service and VCSEs, see our other website, here.

Any questions? Just give us a call today on 01582 463460 and we can design a programme from scratch, just for you.

Maximum Performance