Overview
This unique management development programme takes a balanced approach that aims to strengthen personal, interpersonal, and future-oriented management and leadership skills. It encourages participants to take ownership of their leadership and management capability.
It is a structured, 9-to-12-month programme aiming to equip managers with the skills, knowledge and behaviours necessary to excel in their roles and foster a culture of continuous improvement. The training supports personal and professional development for new and existing managers and is delivered in person, virtually and through self-managed peer learning, with learning resources shared in a dedicated virtual learning space.
- Looking Inward – Cultivating self-awareness and values driven work, supporting managers to:
- Discover their authentic management and communication style
- Identify core values and personal motivators
- Develop emotional intelligence and self-reflection skills
- Looking Outward – Strengthening trust-based relationships, supporting managers to:
- Learn to effectively manage and build performance
- Develop strategies for articulating vision and inspiring others – goal setting focused on outcomes and values-based behaviours
- Enhance communication skills for courageous conversations
- Looking Forward – Navigating future challenges, supporting managers to:
- Acquire skills to manage change and uncertainty
- Learn adaptive techniques
- Create personal and team goals
Each of these themes is introduced in a face-to-face workshop:
- Looking Inward – a face-to-face 5-hour workshop focussing on individual feedback and building
self-awareness. It involves ‘turning the mirror around’ and understanding who you are, what you
bring, what you stand for, your drivers, values, motivators and preferences. - Looking Outward – a half-day face-to-face workshop exploring your strategic and operating
environment. This will involve your impact on others, managing team performance through
articulating and fostering a values-driven culture in your team. Building trusting relationships. - Looking Forward – a half-day face-to-face workshop at the end of the process. Focusing on the
future. Working on your own plan for action and identifying collaborators, exploring your VUCA
world, your ability to manage the change, your commitment, holding crucial conversations,
problem solving, reflections and resources.
These sessions can be complemented, according to desired outcomes, by additional half-day and bite
sized virtual sessions on such topics as:
- Managing change
- Communication skills – developing a communication style based on the Council’s behaviours
- Emotional intelligence – navigating workplace relationships with empathy and understanding
- Assertiveness and confidence – enabling collaborative and inclusive engagement
- Managing performance – accountability – building responsibility through setting goals and
tracking performance - Coaching and mentoring skills
- Creative problem solving and innovation
- Personal resilience – my own resilience and supporting the resilience of others, creating
inclusive, compassionate and supportive environments
Learning Objectives
- Increased self-awareness and confidence in management and leadership capabilities
- Enhanced and strengthened interpersonal capabilities associated with emotional intelligence in important relationships and communication and assertiveness skills for collaborative engagement
- Improved ability to navigate and manage change and uncertainty
- Ability to create a supportive work environment that prioritises compassion and inclusiveness
Programme information
Programme outline
Workshop one – Looking inward
Learning objectives
- To connect with peers and learn about their strengths and styles
- To reflect and review on 360 feedback results and identify strengths, areas for growth and development
- To consider different communication and management styles
- To increase self-awareness of personal values and drivers of management and leadership behaviours
- To explore the aspects of emotional intelligence that build self-awareness and self-management
Outline
1. Welcome, objectives and getting energised – human bingo
- An overview of the programme and getting to know your fellow learners better
- Connection and communication exercises
- Appreciating my peers and their roles in the organisation – ‘what do you bring’ hot seat exercise
2. Addressing your feedback
- The value of reflection and review
- Reflecting and reviewing the results of your 360 feedback
- Structured individual, paired and small group discussions focused on strengths and areas for development
3. What’s my style
- The Whack Pack Communication Activity!
- Plenary and conclusions – my impact, my style and second positioning
4. My EI
- A self-awareness exercise: what makes me tick?
5. Review and action
- A peer group self-managed activity in triads – exploring today’s outcomes and creating an action plan for development
- Sharing results in a whole group closing plenary
- Talking stick finale
Workshop two – Looking outward
Learning objectives
- To share and understand context and current key drivers that impact on your role and performance and that of your team
- To explore the aspects of emotional intelligence that build awareness of others and management of relationships
- To understand how to build trusting relationships
- Managing performance through objectives and key results
Outline
1. Welcome, objectives and getting energised – put me on the map
- Followed by mini-review in pairs/triads
2. Drivers for change
- Identifying internal and external divers for change in your organisation and their impact
- Sunshine and rain clouds – group mapping activity and conclusions in the group in plenary
3. Building trusting and inclusive relationships and shifting mindsets
- Having a growth mindset and what it means during change
- Small group exercise – assessing myself and others
- The trust equation
- Group activity exploring the application of the model to a team situation
4. My EI
- The importance of social awareness and relationship management based on empathy and understanding others
- Exercise – using work scenarios to solve and build a values-based approach to managing and leading my team
5. Action planning and next steps
Workshop three – Looking forward
Learning objectives
- To critically reflect, review and evaluate personal learning and development and clarify your commitment to action
- To practise using peer coaching and mentoring skills to hold supportive conversations
- To draw up a stakeholder and networking map of future collaborators with your peers
- To understand VUCA and how it might impact your future plan
Outline
1. Welcome, objectives and getting energised – a reconnector activity
2. How was it? A series of reflection and reviewing activities alone and in pairs
- Reflection exercise using a critical reflection log
- Using coaching skills with a peer partner to explore and discuss your development outcomes
- Feedback in plenary
3. My collaborators
- Practical Activity – drawing up a group networking and collaboration map together
- Facilitated whole group review on the outcomes
4. Managing in a VUCA world
- A short presentation on VUCA
- Small group exercise
5. Endings and wraps
- Final group exercises and activities (talking circle, post it points, feedback line out)
- To conclude the session and sharing of golden nuggets
- Further help and ideas from Padlet
6. Close
Client testimonials
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