A one-day workshop
All teams need to step back periodically and think about where they have been and where they are going. A newly formed team – or a recently restructured one, or one that’s ‘just a bit stuck’ – needs to focus first on the bigger picture before it can get down to the job of service delivery.
Pre-work: To be agreed. Sometimes, for example, we invite team members to be prepared to input on their individual priorities or challenges.
Learning Objectives
- This workshop usually has two very specific outcomes. First, a draft (or revised) vision and mission statements, sometimes expressed as a ‘Team Charter’. And secondly, an agreed set of next steps.
- Participants tend to come away from the event, inspired and motivated, with an increased sense of purpose and commitment and a better understanding of their own role as well as that of the team as a whole.
Workshop information
Workshop outline
1. Introduction and setting the scene
- Why are we here?
- What do we all want to achieve?
- What will be important to make sure we get the most from the day?
2. Beginning the journey to team identity
- In what way we do we operate as a team now?
- What examples do we have of working well together?
- What are our biggest practical challenges in working together?
3. Team SWOT
- SWOT exercise
- SWOT analysis and discussion
- What are the consequences for us as a team?
4. Team perception – now and the future
- How are we perceived by other service areas?
- How are we perceived by our customers and service users?
- How do we see ourselves?
- How do we see ourselves in the future?
5. Added value and impact
- What is ‘added value’?
- How can we provide it?
- Are we focusing on the right things for impact?
- Want v need v expect
6. Our team identity
- Who are we and what do we do?
- Why does our team ultimately exist?
- What are we here to deliver?
- Who relies on us?
- Who do we rely on for success?
- What consistencies in delivery must we demonstrate?
7. Our vision for success
- What is a ‘vision’ and why do we need one?
- Drafting a vision statement
- What is a ‘mission’?
- Drafting our mission statement
8. Review and action plan
- Being clear about our team vision and mission
- Do we have clarity about our team identity and approach going forwards?
- Agreeing the immediate next steps
