A unique ‘flexinar’ programme
This virtual classroom session takes a practical approach to the different aspects of performance management for managers. It’s about the practice of effective performance management, not the systems, processes, recording and form-filling that may be how your organisation manages performance.
Learning Objectives
- Understand the principles and benefits of effective performance management
- Understand the importance of setting clear and measurable objectives and associated behavioural standards
- Build your confidence in holding a performance-setting or review conversation
- Be able to explain the business landscape, strategic priorities and team outcomes and link them as a golden thread to individual objectives
Flexinar information
‘Flexinar’ menu
Choose any three of the ten numbered items to create your ideal programme.
Introduction
- Thinking about our personal challenges
- Learning objectives
‘How to’ topics
- 1 Write a clear objective, including for a work task and/or a behaviour
- 2 Hold a more ‘difficult’ conversation
- 3 Review and assess performance fairly
Tools and models
- 4 Setting SMART objectives (specific, measurable, achievable, realistic and time-bound)
- 5 DEAL (assertive communication model)
- 6 Performance 1-2-1 meeting (structure and process)
- 7 Performance management and development cycle
Best practice techniques, tips and new ideas
- 8 Understanding performance management and development and what’s in it for you and your team
- 9 Dealing with emotions and other challenges in a performance conversation – guidance and advice
- 10 Making the links and explaining the golden thread – linking objectives and outcomes to strategic priorities
Action planning
- Review
- Personal action planning
