Millennials make up the largest percentage of the workforce, posing challenges to long-standing structures, working practices and management styles. With this change there have been shifts in the way organisations need to bring generations together, adapt the working environment, and manage a diverse population.
This practical session focusses not just on millennials, but on the traits and characteristics of each of the generations found in the workplace, and the differences between them. Exploring preferences and behaviours through practical case study discussions, participants will work to understand and respect generational differences and commonalities, adapt their style to avoid a ‘one size fits all’ approach, and turn negative stereotypes into positive working relationships.
Particular attention is paid to the impact on teamwork, communication, motivation, performance, collaboration and reward.
- Understand the manager’s role in managing a multi-generational workforce
- Explore the characteristics of different generations
- Know how to create a collaborative working environment that draws on generational strengths
Agenda
(10.00 – 10.45)
1. Welcome, agenda, overview
- Objectives and agenda
- How do you like to be managed?
- Understanding people from a variety of generations, backgrounds and outlooks and uniting them in a common purpose and vision
2. Understanding generations
- Different generations currently in the workplace
- Common characteristics of each generation
- Impact on teamwork, communication and motivation
3. Multi-generation collaboration
- Drawing on the strengths of generations to create a strong working team
- Creating the right environment for collaboration
4. Action plan and next steps
- Summary of key learning points
- Reflection on next steps
- Planning for implementation of learning in the workplace