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  • Performance management

Performance management

A series of four 90-minute virtual sessions
 

These virtual sessions focus on how to manage performance on a continual basis throughout the year. They cover the importance of setting clear objectives in partnership with employees, how to measure performance and how to ensure appraisals / performance development reviews (PDRs) add value. The sessions emphasise the benefits of holding regular performance conversations, giving effective feedback and nipping performance issues in the bud.

Recognising that there is a wide spectrum of individual performance, we also look at how to manage high performers, poor performers and the majority of performers in the middle, as well as how to deal with other challenging performance issues.

Each session has a main focus:

Webinar 1: Objective-setting

Webinar 2: PDRs

Webinar 3: Performance conversations

Webinar 4: Performance management skills

Learning Objectives
Workshop information

Audience

Anyone in an organisation of any sort with responsibility for managing staff – or with responsibility for advising managers: HR professionals and line managers.

Special feature

This programme can be tailored to particular settings.

Virtual session one outline

1. Welcome, agenda, overview

2. Performance management

3. Creating a great year

4. Understanding objectives

5. Making objectives SMARTS

6. Open forum

7. Action plans and next steps

Virtual session two outline

1. Welcome, agenda, overview

2. Measuring and assessing performance

3. PDRs

4. Preparation

5. Conducting a PDR

6. Open form

7. Action plans and next steps

Virtual session three outline

1. Welcome, agenda, overview

2. Performance conversations

3. Best practice

4. Planning for the conversation

5. The conversation

6. Managing performance

7. Open forum

8. Action plans and next steps

Virtual session four outline

1. Welcome, agenda, overview

2. The context

3. Key skills

4. Rapport and trust

5. Key communication skills

6. A coaching approach

7. Feedback

8. Open forum

9. Action plans and next steps

Multiple delivery formats and options
users

Face-to-face delivery

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Virtual delivery

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Tailored solutions

Training Areas...

Leadership & management development

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Management & personal effectiveness

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Customer Service Training

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Boardroom effectiveness

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Maximum Coaching

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Specialist Subjects

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