From team member to team leader

24 September 2020 – London

Have you thought about what happens when you have your first management role? You may have been working away quite happily as part of a team and now the opportunity has arisen where you may have to manage the people you were once your colleagues / friends. Organisations constantly give people their first line management role because the individual has been identified as being good at their day job, not necessarily being good with people. People skills are a very different skillset to process and tasks. This 1-day introduction makes you think about the challenges ahead, and whether managing people is right for you. There are many people who are in management positions who shouldn’t be! Not because they are bad at it (well, sometimes!) but because they just wanted to be good at their role, and then they become the ‘reluctant manager’.

Managing people can be the best job in the world, or the worst. No-one tells you what it’s like until you find out for yourself! ‘You’ll be fine’ is all you may get. You now have the opportunity to find out in advance! This can save you and your organisation time, effort and stress.

Learning objectives

This workshop will help you:

  • Identify the people challenges facing you
  • Breakdown the role of the manager
  • Identify your management styles and when to use them
  • Understand that management isn’t a popularity contest!
  • To hold difficult conversations
  • Set the expectations for your new team
  • Explore motivations – yours and your team
  • Know how to measure whether you are a good people manager

Above all, this workshop will help you to explore if managing people is right for you and will get you prepared to have those first conversations.


Anyone who has just moved into their first team leader role or who is planning to in the near future.


A one-day workshop. This day is limited to a maximum of 20 participants, so individuals get a mix of team and 1:1 time with the facilitator.

Expert trainer

Cyrus Cooper, Managing Director of Maximum Performance, is an exceptional international trainer, facilitator and coach. He specialises in helping managers to focus on their role and responsibilities with the aim of getting great results with the people they manage.

He has helped organisations in both the public and private sectors to increase their performance through a range of interventions covering leadership challenges, motivational management and corporate and executive 1:1 coaching.

Location & timings

  • 24 September 2020
  • 9:30 – 4:30 (registration from 9:00)
  • British Dental Association, 64 Wimpole Street, London – a ten-minute stroll from Oxford Circus / Great Portland Street tube stations
  • £295 + VAT
  • Buffet lunch provided
  • Certificates of attendance are issued for CPD purposes


Book now for From team member to team leader – 24 September 2020

  1. Please book (and pay) online through the Eventbrite link below.
  2. Please read ‘the small print’: We reserve the right to refuse admission if payment has not been received. A full refund will be made for cancellations received in writing at least 20 working days prior to the event date; there is no refund for cancellations made within 20 working days of the start of the event. We reserve the right to change the programme, the dates, the trainer or the venue: participants will be notified as soon as practicable in such circumstances. In the event that the event is cancelled, a full refund will be given. We disclaim any further liability.
  3. If you have a promotional code, please click on ‘Enter Promotional Code’ when prompted. (We regret that we cannot give discounts retrospectively).

Workshop outline

1 Welcome and introduction

  • Participants are welcomed to the workshop, understanding aims and objectives
  • Participants are given an action plan template to complete throughout the workshop

2 What’s it all about then?

  • Your personal challenges
  • Your previous managers – what have you learnt?
  • Do you want to manage others, or have to manage others?
  • The shift from friend to manager
  • The role of the people manager
  • Your personal manager profile

3 Do I have the skills?

  • What skills are needed?
  • What personal attributes are required?
  • How do I measure up?

4 Creating the right environment

  • Types of management styles
  • Setting expectations
  • Motivating your team
  • The balance between doing and managing

5 The challenges ahead

  • Holding tough conversations
  • Your ‘challenging’ team members and how to deal with them
  • Managing yourself through all this

6 Review

  • So you still want to manage people?
  • Your personal manager profile
  • Your first 30 days
  • Your action plan

To discuss which skills workshops would best suit you, just give us a call on 01582 714280 and we’ll be happy to talk you through the options.