Compelling communication
Effective communicators do it! It is a skill. Skills can be taught, which is why this interactive two-day workshop enables participants to practise their skills in a positive, supportive environment. The programme gives an overview of excellent communication and the impact of getting it wrong. It focuses on the range of communication styles available to us and how to build rapport with others to be more in charge of the communication dynamic.
This workshop will help you...
- Appreciate what great communicators do
- Understand how messages are communicated
- See the world through a different set of eyes
- Enhance your impact
- See how others may perceive you
- Discover how assertive you are
- Practise active listening
- Use Transactional Analysis in communication
- Apply the DESC technique
- Give and receive feedback
- Summarise and paraphrase to ensure understanding
- Solve problems – at different levels of involvement
- Deal with difficult people or situations
This programme will help you put theory into practice!
Audience
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Format
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Expert Trainer
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What to expect on the day
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1. Understanding a fixed growth mindest
- Culture shaping – energy, happiness and results
- Culture shaping – energy, happiness and results
1. Understanding a fixed growth mindest
- Culture shaping – energy, happiness and results
- Culture shaping – energy, happiness and results
1. Understanding a fixed growth mindest
- Culture shaping – energy, happiness and results
- Culture shaping – energy, happiness and results
1. Understanding a fixed growth mindest
- Culture shaping – energy, happiness and results
- Culture shaping – energy, happiness and results
1. Understanding a fixed growth mindest
- Culture shaping – energy, happiness and results
- Culture shaping – energy, happiness and results
