90-minute webinar
This interactive session focuses on two key cultural dimensions that influence business relationships and management styles: the amount of time we allow for social and interpersonal interactions, and the elements that influence our decisions in selecting and trusting business partners, depend heavily on our cultural values and habits.
Prerequisite: having attended the introductory session on ‘Understanding cultural difference’.
Learning Objectives
- Understand cultural habits affecting communication styles
- Appreciate their impact on daily business situations and interactions
- Reflect on personal style and its impact on current relationships and work environments
- Build a personal action plan to implement learning in the workplace
Workshop information
Webinar overview
1. Introduction
- Objectives and agenda
- Quick review of culture and cultural dimensions
- The value of being able to understand key cultural dimensions
2. Building relationships
- The cultural dimension of relationship-building
- Implications for business practices and management styles
- Experience-sharing and individual challenges
3. Building trust across cultures
- How different cultures affect our evaluation of people and situations
- Implications for confidence and trust
- Self-evaluation and individual challenges
4. Action plan and next steps
- Summary of key learning points
- Reflection and sharing of next steps
