A unique ‘flexinar’ programme
The virtual classroom offers a practical overview of what it takes to be a line manager and explores the roles and responsibilities involved.
Learning Objectives
- Understand the roles and responsibilities of a line manager
- Understand the range of styles and approaches you need for different situations
- Understand the impact of your communication style
- Understand how to create a motivating environment
- Understand how to hold a performance conversation
Flexinar information
‘Flexinar’ menu
Choose any three of the ten numbered items to create your ideal programme.
Introduction
- Thinking about our personal challenges
- Learning objectives
‘How to’ topics
- 1 Plan of action for the first (or next) 30 days
- 2 How to hold a 1-2-1 performance conversation
Tools and models
- 3 Performance management cycle
- 4 Communication styles model
- 5 Engagement model (tell, sell, consult, involve)
- 6 1-2-1 performance meeting structure, template and process
Best practice techniques, tips and new ideas
- 7 The roles and responsibilities of a line manager
- 8 Handling a ‘difficult’ conversation
- 9 Motivation – signs and approaches
- 10 Bringing the role to life – the skills and behaviours a good manager needs to succeed
Action planning
- Review
- Personal action planning
