A half-day workshop
Why can holding an honest conversation sometimes be so difficult? This unique programme will make it easier for you by giving you the opportunity, in a safe environment, to develop your skills and confidence to hold an honest conversation.
Pre-work: Complete a task about a typical 1-2-1 agenda and bring it to the session.
Learning Objectives
- Overcome the barriers to holding effective performance conversations
- Understand how to hold skilled feedback conversations
- Learn a feedback model
- Have an action plan and some further ideas to take back to work
Workshop information
Workshop outline
1. Welcome, aims and introductions
- Your honest conversation challenges
- Learning objectives
2. What is an honest conversation?
- Consequences and benefits for the individual, manager and organisation
3. Building the relationship – the foundation to holding honest conversations
- Activity using the pre-workshop task about holding 1-2-1s
4. Effective feedback skills
- Some exercises and activities that explore providing and receiving feedback
- Feedback model – learning and understanding how to use a structured model
5. Dealing with challenging behaviours
- Short, small group activity to identify different approaches for managing behaviours you find difficult
6. Plenary on good practice tips
7. Action planning
- Personal review and action planning
