A one-day workshop
This is the ideal workshop for anyone who is new to managing, is ‘acting up’ or is an ‘accidental manager’ who hasn’t had any formal management training (still very common – you’re in good company!). It’s also a great refresher.
Pre-work: Complete a ‘personal shield’ (a creative task, using a template) and bring it with you to the workshop.
Learning Objectives
- Understand the roles, responsibilities and attributes of a line manager
- Understand the range of styles and approaches you need for different situations
- Understand the impact of your communication style
- Understand how to create a motivating environment
- Understand how to hold a structured 1-2-1 performance conversation
Workshop information
Workshop outline
1. Welcome, aims and introductions
- Learning objectives
2. Presenting your shield and exploring the role
- Small peer group activity that captures the information and learning from presenting pre-work
- The role, responsibilities and attributes of a manager
3. Roles and responsibilities explained
- Key responsibilities of a line manager unravelled
4. What’s your communication style?
- Highly practical exercise to explore a communication model and increase awareness of personal styles and their impact
5. Motivation and engagement
- A practical theory to test out together for different types of motivation
- How to spot the signs and characteristics
- Dealing with typical motivation issues
6. Holding 1-2-1 performance conversations
- Not all conversations go as planned…
- Producing a manager checklist for an effective performance conversation
- Structure of a 1-2-1 conversation
- Tips and guidance
7. Action planning
- Peer practice review
- Personal action planning
