90-minute virtual session
In an increasingly diverse and fast-changing workplace, one-size-fits-all communication doesn’t work. Leaders and professionals need to flex their communication styles based on the audience, context, and desired outcomes.
This practical session helps participants build the self-awareness and agility needed to adapt their communication, enhance collaboration, and increase their influence across different people and situations.
Learning objectives
- Understand why adaptive communication is critical in today’s workplace
- Identify different communication styles and preferences
- Explore practical strategies to flex your approach for different audiences
- Learn techniques for building rapport, clarity, and engagement
- Develop a personal plan to enhance communication adaptability
Format
Sessions are usually run on Zoom or Teams. Please let us know if you prefer a different platform.
Groups of up to 12 recommended, up to 20 if necessary. Please let us know if you have a larger group and we can tweak the session accordingly.
All participants receive a PDF of the slides, key learning points and pointers to further learning resources.
Sample timetable
9:00 - Welcome and introduction
- The power of adaptable communication
9:15 - Communication styles
- Overview of common styles (direct, analytical, supportive, visionary)
- Recognising preferences
9:30 - Flexing your style
- How to adapt tone, pace, content, and channels for different people and situations
9:50 - Building connection and clarity
- Techniques for enhancing understanding and engagement
10:10 - Action planning
- Identifying two specific communication behaviours to flex in your role
