This workshop provides you with the ability to provide and receive constructive feedback, manage the subsequent emotions and create a personal action plan as a result.
It will also give you a structured approach to giving and receiving feedback, whilst engaging and recognising the emotions of others.
This session will be led by Cyrus Copper.
Pre-work
- Ask each member of your team two questions:
- Could you tell me two things that you appreciate me doing and why?
- Could you tell me two things I could do differently to get the best from you?
- Please collate the feedback and come prepared to discuss your findings in the session.
Agenda
(10.00 – 16.00)
1. What have you done since the last module?
- Brief sharing of successes and learning points
2. What stops us from giving and receiving feedback?
- A look at the barriers that stop us from giving feedback
3. Pre-work
- Sharing the feedback you received
4. Skills needed to be confident
- Identifying the skills and demonstrating them
5. Observations and inferences
- Think before you talk!
6. Hold an honest conversation
- Have a go from one of our scenarios!
7. Review and next steps
- Reflections and action planning
