Management and personal effectiveness – free webinars

Our very popular management and personal effectiveness ‘modules’ come in a range of formats – full-day workshops, half-day, bite-sized and webinar.

Here’s your opportunity to sample some of the webinar versions completely free of charge.

Make your life easier – register now for any or all of the sessions to pick up some top tips for improving your skills, boosting your confidence and becoming even more effective in your role.

All webinars run from 10:00-10:45 UK time.

How to use the compass, not the clock

We’re all faced with more competing demands on our time than ever before. But do we even know where our time goes? Knowing how we spend it is the first step towards being able to control how we spend it. What non-essential activities can you drop? If there are things you can’t drop, how can you manage them better? How can you be more intentional about how you run your day?

This is an opportunity to explore different approaches to time and priority management. How can you make your life easier by using the compass, not the clock?

What’s in it for you?

  • Learn how to use the compass, not the clock
  • Understand where your time actually goes
  • Learn how to eliminate wasted time
  • Learn how to stay on track
  • Make your life easier!

Agenda
(10.00 – 10.45)

1 TIME AUDIT

  • How do you actually spend your time?
  • Important v ‘urgent’
  • Going beyond ‘busyness’
  • Pareto’s law

2 ELIMINATING WASTED TIME

  • Identifying your ‘time-stealers’
  • ‘To-do’ lists or ‘to don’t’ lists?

3 KEEPING ON TRACK

  • The First Things First Model (FTFM)
  • Compass or clock?

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

How to manage them effectively

Some of us spend a large proportion of our working lives in meetings – and much of this time is wasted. That’s why good chairing skills are crucial. This practical and engaging programme shows how skillful chairing can steer a meeting to a successful conclusion, saving considerable time and significantly boosting efficiency.

What’s in it for you?

  • Learn what makes a great meeting
  • Learn what makes a great chairperson
  • Learn how to keep your meetings on track and to time
  • Learn how to structure and plan your meetings
  • Learn how to handle negative, time-wasting and disruptive behaviours effectively

Agenda
(10.00 – 10.45)

1 ACHIEVING BEST PRACTICE IN MEETINGS

  • What drives you crazy about meetings?
  • How and why a meeting can go wrong – and right

2 THE PERFECT CHAIRPERSON/MANAGER

  • What makes someone a really good chairperson/manager of a meeting?
  • How the role of the chairperson may be different in different kinds of meetings

3 THE BEFORE, DURING AND AFTER STAGES

  • Planning ahead of time and setting things up to succeed
  • Getting off to a good start by setting the scene
  • How to keep the meeting on track and to time
  • Bring the meeting to a successful close

4 HANDLING DIFFICULT PEOPLE AND SITUATIONS

  • Managing group dynamics
  • Reading the group / meeting
  • Dealing with people who waste time, are negative or hold side conversations, etc
  • How to handle disagreement / conflict

5 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Get the essentials firmly under your belt

The most common reason for leaving a job is dissatisfaction with one’s manager. Being an effective, supportive and clear manager is crucial for ensuring staff retention, team motivation and happiness, and business success.

This engaging webinar explores ideal manager behaviours, helping you get the most out of your team by understanding what they need from you. This is an opportunity to explore management and leadership – and to ensure that you’re not the manager everyone wants to get away from!

What’s in it for you?

  • Understand the difference between management and leadership
  • Learn about the different leadership styles – which one are you?
  • Know how to manage performance effectively, on a daily basis
  • Understand your management style and know how to flex your approach
  • Find out why communicating expectations and standards upfront is essential

Agenda
(10.00 – 10.45)

1 UNDERSTANDING MANAGEMENT

  • When have you been really happy at work? Or really unhappy? What difference did your manager make?
  • Benefits of great management to the individual, the manager, the organisation
  • Understanding Hay McBer’s six leadership styles

2 THE PERFORMANCE MANAGEMENT CYCLE

  • The importance of managing performance daily
  • Why communicating expectations and standards upfront is essential

3 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

How to overcome the challenges of discipline and connectivity!

As the trend in flexible working increases, more people will be working at home, remote from their colleagues and line manager.

This interactive webinar aims to help anybody who is new to this concept, or anyone who would just like to tap into some of the best practice available. These techniques are based upon the real experiences of those who have been working remotely and have developed a range of methods and tactics to optimise this way of working.

You will identify what you need to do differently to maintain productivity and create a working environment that works for you. You will discover ways to actively engage with your team and manager through different forms of communication, building trust, and agreeing clear expectations. You will leave the session with practical tools and techniques that will enable you to be more confident when working from home, and at the same time building trust with your line manager.

What’s in it for you?

  • Understand the essential principles underlying effective working from home
  • Identify ways of maintaining motivation and productivity
  • Be able to handle the potential challenges of isolation from your colleagues

Agenda
(10.00 – 10.45)

1     UNDERSTANDING THE BENEFITS AND CHALLENGES OF REMOTE WORKING

  • What’s in it for you?
  • Being prepared for a different way of working
  • The challenge of distance and time

2     GETTING ORGANISED

  • Planning your day
  • Creating remote systems
  • Setting yourself challenges

3     WORKING IN ISOLATION

  • What sort of person are you? What’s important to you?
  • Self-motivation
  • Reaching out and staying connected

4     KNOWING YOUR BEST WAY OF WORKING

  • Understanding your energy levels
  • Knowing your work style
  • Experimenting with different approaches

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Use the psychology of influence to help get your way

We all need to influence and persuade others, but most of us have a limited range of strategies, so we’re not effective in certain situations or with certain people. But this is a skill that can be learnt – an essential skill for anyone in business. This interactive and engaging webinar will give you practical tools and techniques you can use immediately to get others to say ‘yes’ more often, to buy in to your ideas and to give you commitment.

What’s in it for you?

  • Understand the difference between influencing, persuading and manipulation – and why ethical behaviour is crucial
  • Learn how to win people over by building rapport
  • Learn how to build and maintain trust
  • Be more aware of the impact your persuasion style has and be able to vary it as needed
  • Develop a toolkit of approaches when influencing others

Agenda
(10.00 – 10.45)

1 EVERYDAY INFLUENCING

  • Typical situations
  • The difference between influencing, persuading and manipulation
  • How behaving ethically helps foster sustainable working relationships

2 RAPPORT AND TRUST

  • Cialdini’s ‘6 Principles of Influence’
  • The importance of rapport and connecting with others
  • How trust plays a vital part in influencing others to buy your ideas
  • Maister’s ‘trust equation’

3 INFLUENCING TOOLKIT

  • Push or pull?
  • The ‘broken record’ technique
  • The Goldilocks technique

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

How to overcome the challenges of time and space!

Managing remote or home workers takes more effort. This session is an opportunity to explore what makes it so different. It gives you the tools and techniques to do it more effectively.

You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote and home workers. You will discover ways to engage your team through different forms of communication, building trust, and setting clear expectations. You will leave the session with practical tools and techniques that will enable you to be more confident in your role as a manager of remote or home workers, and at the same time make their roles more productive, positive and rewarding.

What’s in it for you?

  • Find out more about why remote management is so very different
  • Learn how to create the right environment
  • Identify ways of using different communication tools to engage your people
  • Understand the importance of the trust equation
  • Work on ways of supporting people to deliver

Agenda
(10.00 – 10.45)

1     WHAT’S SO DIFFERENT ABOUT REMOTE MANAGEMENT?

  • Why we do it – the business case, not just the public health argument
  • Staticremote teams
  • The challenge of distance and time

2     CREATING THE RIGHT ENVIRONMENT

  • Manager / worker or team / worker?
  • The 3Cs of virtual management: Collaboration, Communication, Co-ordination

3     THE TRUST EQUATION

  • Credibility
  • Reliability
  • Intimacy
  • Self-orientation

4     COMMUNICATION METHODS

  • Technology options
  • Why, when, what
  • The Media Richness model

5     SUPPORTING PEOPLE TO DELIVER

  • Case study scenario

6     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Practical tips for everyday coaching ‘in the moment’

Performance coaching develops people’s capabilities, improves effectiveness and enhances productivity. It also encourages ownership and responsibility, leading to staff being happier and more motivated.

Managers will leave this programme with lots of tools and techniques they can use immediately – together with increased confidence in their ability to develop people effectively.

What’s in it for you?

  • Understand the difference between coaching and training
  • Recognise the value of using a coaching style on a daily basis
  • Enhance your questioning and listening skills
  • Learn how to use the GROW model of coaching
  • Boost your confidence in using your coaching skills as a manager

Agenda
(10.00 – 10.45)

1 WHAT IS PERFORMANCE COACHING?

  • An essential management skill
  • Coaching and training – what’s the difference?
  • Benefits of coaching to the individual, manager, organisation

2 KEY COACHING SKILLS – AND WHEN TO USE THEM

  • Effective questioning
  • Effective listening

3 USING THE GROW MODEL

  • Sir John Whitmore’s model
    • Goal, Reality, Options, Way forward

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

These webinars are all completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ (including a link to the Zoom webinar platform) and to be sure of a place. (And if you haven’t used Zoom recently, and you’re using a work laptop, please make sure you download it well in advance, to avoid a potential problem with your IT department. Alternatively, use a personal laptop.)

They’re all delivered by Scott Rumsey, one of our most popular trainers. See some of the feedback he’s had recently from delivering these modules:

  • ‘Engaging, fun and informative.’
  • ‘Very engaging and friendly – knows his onions!’
  • ‘Great!’
  • ‘Excellent.’
  • ‘Brilliant and friendly trainer.’
  • Great! Made me feel comfortable and engaged.’
  • ‘Great guy, knew his stuff!’
  • Brilliant trainer, really enjoyed his delivery.’
  • ‘Great trainer – very personable.’
  • ‘Highly engaging, knowledgeable and motivating – excellent facilitator who made the day fly by and who kept energy high.’
  • Passionate, engaging. One of the best trainers I’ve had.’
  • ‘Very enthusiastic trainer and able to clearly deliver a message while making you think.’
  • Awesome training – very useful.’
  • ‘Thank you – best course I’ve attended to date!’
  • Brilliant!

For more about the modules click here or just give us a call on 01582 463460. We’re here to help!