Free webinars

Our very popular management and personal effectiveness ‘modules’ come in a range of formats – full-day workshops, half-day, bite-sized and webinar.

Here’s your opportunity to sample some of the webinar versions completely free of charge.

Make your life easier – register now for any or all of the sessions to pick up some top tips for improving your skills, boosting your confidence and becoming even more effective in your role.

And we’ve also listed here some of the free webinars offered by our sister companies, Maximum Coaching and Maximum HR.

All webinars run on Zoom from 10:00-10:45 UK time (unless otherwise stated). Follow the links to register free of charge via Eventbrite – remember to ‘add to calendar’ and look out for the secure password we will email you an hour before the session begins. We don’t record the sessions. We send out a handout after the session but we don’t share the slides.

Mind the gap!

Millennials make up the largest percentage of the workforce, posing challenges to long-standing structures, working practices and management styles. With this change there have been shifts in the way organisations need to bring generations together, adapt the working environment, and manage a diverse population.

This practical session focusses not just on millennials, but on the traits and characteristics of each of the generations found in the workplace, and the differences between them. Exploring preferences and behaviours through practical case study discussions, participants will work to understand and respect generational differences and commonalities, adapt their style to avoid a ‘one size fits all’ approach, and turn negative stereotypes into positive working relationships.

Particular attention is paid to the impact on teamwork, communication, motivation, performance, collaboration and reward.

What’s in it for you?

  • Understand the manager’s role in managing a multi-generational workforce
  • Explore the characteristics of different generations
  • Know how to create a collaborative working environment that draws on generational strengths

Agenda

(10.00 – 10.45)

1 WELCOME, AGENDA, OVERVIEW

  • Objectives and agenda
  • How do you like to be managed?
  • Understanding people from a variety of generations, backgrounds and outlooks and uniting them in a common purpose and vision

2 UNDERSTANDING GENERATIONS

  • Different generations currently in the workplace
  • Common characteristics of each generation
  • Impact on teamwork, communication and motivation

3 MULTI-GENERATION COLLABORATION

  • Drawing on the strengths of generations to create a strong working team
  • Creating the right environment for collaboration

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

Practical tips for everyday coaching ‘in the moment’

Performance coaching develops people’s capabilities, improves effectiveness and enhances productivity. It also encourages ownership and responsibility, leading to staff being happier and more motivated.

Managers will leave this programme with lots of tools and techniques they can use immediately – together with increased confidence in their ability to develop people effectively.

What’s in it for you?

  • Understand the difference between coaching and training
  • Recognise the value of using a coaching style on a daily basis
  • Enhance your questioning and listening skills
  • Learn how to use the GROW model of coaching
  • Boost your confidence in using your coaching skills as a manager

Agenda

(10.00 – 10.45)

1 WHAT IS PERFORMANCE COACHING?

  • An essential management skill
  • Coaching and training – what’s the difference?
  • Benefits of coaching to the individual, manager, organisation

2 KEY COACHING SKILLS – AND WHEN TO USE THEM

  • Effective questioning
  • Effective listening

3 USING THE GROW MODEL

  • Sir John Whitmore’s model : Goal, Reality, Options, Way forward

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

The single biggest problem in communication is the illusion that it has taken place.

So said George Bernard Shaw.

Communication is a two-way process. If you only think about the information you’re trying to give, you’ll never be able to communicate effectively. This session shows what you should be doing instead.

What’s in it for you?

  • Appreciate what can go wrong with communication and how to avoid it
  • Learn the four steps for great communication to help you communicate more clearly, precisely and concisely

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • What is effective communication and why does it matter?
  • The value of being able to communicate well

2 THE COMMUNICATION CYCLE

  • Encoding – decoding – channels – noise
  • Communication channels: visual, vocal, verbal
  • How challenges and misunderstandings can arise

3 FOUR STEPS TO COMMUNICATING WELL

  • The steps that support great communication
  • The A to B model to support content selection
  • How to make communication compelling and influential

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

In a 24/7 world we are exposed to stress from many different angles.

Handled well, this can boost our performance; handled badly, it can have a real impact on our wellbeing. We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary stress and worry. This webinar explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points and develop strategies for managing them.

What’s in it for you?

  • Understand the different types of stress
  • Recognise the factors that trigger stress
  • Be able to use the Demand Control Support model to help manage your stress
  • Know how to use positive thinking to stay in control

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • How different people react differently to different stressors

2 UNDERSTANDING AND DEFINING STRESS

  • The difference between pressure and chronic stress
  • Calm – eustress – distress
  • Why it’s important to avoid sustained periods of stress

3 FACTORS THAT TRIGGER STRESS

  • The Demand Control Support Model – why high demand alone doesn’t cause unhealthy stress
  • The importance of self-management
  • How to help your staff and those you interact with

4 LOCUS OF CONTROL

  • Thinking positively about control – the locus of control
  • How to manage your thoughts to take more positive action in times of pressure and challenge

5 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

These webinars are all completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ (including a link to the Zoom webinar platform) and to be sure of a place. (And if you haven’t used Zoom recently, and you’re using a work laptop, please make sure you download it well in advance, to avoid a potential problem with your IT department. Alternatively, use a personal laptop.)

They’re mainly delivered by Scott Rumsey, one of our most popular trainers. See some of the feedback he’s had recently from delivering these modules:

  • ‘Engaging, fun and informative.’
  • ‘Very engaging and friendly – knows his onions!’
  • ‘Great!’
  • ‘Excellent.’
  • ‘Brilliant and friendly trainer.’
  • Great! Made me feel comfortable and engaged.’
  • ‘Great guy, knew his stuff!’
  • Brilliant trainer, really enjoyed his delivery.’
  • ‘Great trainer – very personable.’
  • ‘Highly engaging, knowledgeable and motivating – excellent facilitator who made the day fly by and who kept energy high.’
  • Passionate, engaging. One of the best trainers I’ve had.’
  • ‘Very enthusiastic trainer and able to clearly deliver a message while making you think.’
  • Awesome training – very useful.’
  • ‘Thank you – best course I’ve attended to date!’
  • Brilliant!

For more about the modules click here or just give us a call on 01582 463460. We’re here to help!