Free webinars

Our very popular management and personal effectiveness ‘modules’ come in a range of formats – full-day workshops, half-day, bite-sized and webinar.

Here’s your opportunity to sample some of the webinar versions completely free of charge.

Make your life easier – register now for any or all of the sessions to pick up some top tips for improving your skills, boosting your confidence and becoming even more effective in your role.

And we’ve also listed here some of the free webinars offered by our sister companies, Maximum Coaching and Maximum HR.

All webinars run on Zoom from 10:00-10:45 UK time (unless otherwise stated). Follow the links to register free of charge via Eventbrite – remember to ‘add to calendar’ and look out for the secure password we will email you an hour before the session begins. We don’t record the sessions. We send out a handout after the session but we don’t share the slides.

The gold standard for public speaking.

A concise, high impact session that gives you a backstage pass to the secrets behind iconic speeches and speech makers. In just 45 minutes, understand how to transform dry data into compelling storytelling and deliver in a way that truly engages you audience. This bitesize session shows you how TED-style presenting can turn the ordinary into the extraordinary and will leave you sounding good, looking good and feeling good about your next presentation.

What’s in it for you?

  • Learn what makes you truly memorable as a speaker
  • Get your material to stand out and leave a lasting impression
  • Create emotional experiences for your audience
  • Increase your confidence around speaking publicly

Meet Susie

This webinar is delivered by Susie Ashfield. She’s worked as a voice-over artist for BBC, Sky, ITV1, Sony Pictures, Spotify and many more. Unusually, she used to combine this with working in the City as an insurance broker, managing a client body of high net worth and high profile clients in media television and film. She is now a full-time freelance trainer and coach, making the most of her unusual combination of acting skills and director-level business experience by specialising in helping clients to control and optimise their body language and non-verbal communication techniques, structuring presentations for effect, and giving the kind of vocal empowerment needed to both succeed and be seen to succeed. See more about her very popular ‘Presentation skills, TED-style’ training and coaching here.

Agenda

(10.00 – 10.45)

1 WELCOME, AGENDA, OVERVIEW

  • Objectives and agenda
  • Learn from the best: Iconic speakers of our time

2 POWER IN THE DELIVERY

  • A physical delivery that gets noticed, offline or online
  • Vocal impact that engages your audience and keeps them focused

3 CREATE THE CONTENT

  • Come up with a new way to create content that gets your message across
  • The S.U.C.C.E.S.s model
  • Structuring for maximum impact

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Prepare, practice, perform

Honest doesn’t have to mean difficult!

What do we mean by an ‘honest’ conversation? Why do often find it ‘difficult’?

This session will help you develop your confidence and clarity when having honest conversations and giving feedback.

It’s an opportunity to enhance your existing skills in having difficult conversations, structuring information in a non-emotive way, giving clear feedback and delivering messages with empathy and compassion. It will help you understand which types of conversation you struggle the most with – and how to manage them better.

What’s in it for you?

  • Understand what honest conversations are and why they’re important
  • Be able to identify and manage your emotions
  • Develop strategies for getting key messages across
  • Enhance your ability to give feedback effectively

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • What is a difficult conversation?
  • The role emotions play

2 PLANNING AND PREPARING

  • Where most conversations go wrong
  • The A to B model for structuring your honest conversation
  • The ladder model

3 GIVING GREAT FEEDBACK

  • How to structure feedback using the see/saw model
  • Case study

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace
  • Personal action planning
  • Next steps

A free Maximum HR webinar

It is incredibly important for all organisations to take a proactive approach to equality, diversity and inclusion (EDI). As well as there being a moral case for it there’s also a business case and, of course, it’s a matter of law. So ‘ whether’ is not the issue – it’s ‘how’.

Yet it can remain a challenge in practice since it relies so much on how individuals interact and behave at work. And that means that everyone needs to ‘get it’.

While policies and procedures may cover the fundamentals of best practice, what makes a difference on the ground is how these are applied day-to-day, by all employees – ultimately, on how well we embrace difference and how well we work with respect.

This session is an opportunity to consider these issues and to think about how much more we all need to do in the workplace about this issue – whatever level we’re at within the organisation, whatever our function.

What’s in it for you?

  • Appreciate the importance of EDI, including the business case
  • Recognise what makes this challenging in the workspace
  • Explore what working with respect means in relation to behaviour
  • Reflect on how your behaviour and, if relevant, your team’s behaviour, measures up
  • An opportunity to think about what more you could be doing

Meet the trainer

Rosanne is our lead trainer at Maximum HR. Her sessions get great feedback:

  • ‘Loved the interaction.’
  • ‘Really enjoyable!’
  • ‘Lots of good ideas for how to be creative with appraisals!’
  • ‘Taking away lots of new ideas.’
  • ‘A lot of information was absorbed. I’ve not had SO MUCH FUN on any previous course.’
  • ‘Excellent facilitator. Can draw the audience and get the best out of them.’
  • ‘Thoroughly enjoyable and highly relevant throughout. Very professionally prepared and presented. Thank you.’
  • ‘Really fun, very informative, lots of great ideas.’
  • ‘Excellent course in terms of content, right balance of theory and practical sessions. Rosanne made us feel extremely relaxed and gave feedback to help us learn from the practical sessions.’

Agenda

(10.00 – 10.55)

1 WELCOME

  • Objectives and agenda

2 WHY?

  • The EDI imperative
  • The moral case
  • The legal case
  • The business case

3 HOW?

  • What makes this challenging – the human factor
  • Exercise: A scale of acceptance
  • Exercise: Working with respect
  • Taking responsibility for action

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps

For more information about Maximum HR, please check out the website, here.

Mind the gap!

Millennials make up the largest percentage of the workforce, posing challenges to long-standing structures, working practices and management styles. With this change there have been shifts in the way organisations need to bring generations together, adapt the working environment, and manage a diverse population.

This practical session focusses not just on millennials, but on the traits and characteristics of each of the generations found in the workplace, and the differences between them. Exploring preferences and behaviours through practical case study discussions, participants will work to understand and respect generational differences and commonalities, adapt their style to avoid a ‘one size fits all’ approach, and turn negative stereotypes into positive working relationships.

Particular attention is paid to the impact on teamwork, communication, motivation, performance, collaboration and reward.

What’s in it for you?

  • Understand the manager’s role in managing a multi-generational workforce
  • Explore the characteristics of different generations
  • Know how to create a collaborative working environment that draws on generational strengths

Agenda

(10.00 – 10.45)

1 WELCOME, AGENDA, OVERVIEW

  • Objectives and agenda
  • How do you like to be managed?
  • Understanding people from a variety of generations, backgrounds and outlooks and uniting them in a common purpose and vision

2 UNDERSTANDING GENERATIONS

  • Different generations currently in the workplace
  • Common characteristics of each generation
  • Impact on teamwork, communication and motivation

3 MULTI-GENERATION COLLABORATION

  • Drawing on the strengths of generations to create a strong working team
  • Creating the right environment for collaboration

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

Practical tips for everyday coaching ‘in the moment’

Performance coaching develops people’s capabilities, improves effectiveness and enhances productivity. It also encourages ownership and responsibility, leading to staff being happier and more motivated.

Managers will leave this programme with lots of tools and techniques they can use immediately – together with increased confidence in their ability to develop people effectively.

What’s in it for you?

  • Understand the difference between coaching and training
  • Recognise the value of using a coaching style on a daily basis
  • Enhance your questioning and listening skills
  • Learn how to use the GROW model of coaching
  • Boost your confidence in using your coaching skills as a manager

Agenda

(10.00 – 10.45)

1 WHAT IS PERFORMANCE COACHING?

  • An essential management skill
  • Coaching and training – what’s the difference?
  • Benefits of coaching to the individual, manager, organisation

2 KEY COACHING SKILLS – AND WHEN TO USE THEM

  • Effective questioning
  • Effective listening

3 USING THE GROW MODEL

  • Sir John Whitmore’s model : Goal, Reality, Options, Way forward

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

The single biggest problem in communication is the illusion that it has taken place.

So said George Bernard Shaw.

Communication is a two-way process. If you only think about the information you’re trying to give, you’ll never be able to communicate effectively. This session shows what you should be doing instead.

What’s in it for you?

  • Appreciate what can go wrong with communication and how to avoid it
  • Learn the four steps for great communication to help you communicate more clearly, precisely and concisely

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • What is effective communication and why does it matter?
  • The value of being able to communicate well

2 THE COMMUNICATION CYCLE

  • Encoding – decoding – channels – noise
  • Communication channels: visual, vocal, verbal
  • How challenges and misunderstandings can arise

3 FOUR STEPS TO COMMUNICATING WELL

  • The steps that support great communication
  • The A to B model to support content selection
  • How to make communication compelling and influential

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

In a 24/7 world we are exposed to stress from many different angles.

Handled well, this can boost our performance; handled badly, it can have a real impact on our wellbeing. We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary stress and worry. This webinar explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points and develop strategies for managing them.

What’s in it for you?

  • Understand the different types of stress
  • Recognise the factors that trigger stress
  • Be able to use the Demand Control Support model to help manage your stress
  • Know how to use positive thinking to stay in control

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • How different people react differently to different stressors

2 UNDERSTANDING AND DEFINING STRESS

  • The difference between pressure and chronic stress
  • Calm – eustress – distress
  • Why it’s important to avoid sustained periods of stress

3 FACTORS THAT TRIGGER STRESS

  • The Demand Control Support Model – why high demand alone doesn’t cause unhealthy stress
  • The importance of self-management
  • How to help your staff and those you interact with

4 LOCUS OF CONTROL

  • Thinking positively about control – the locus of control
  • How to manage your thoughts to take more positive action in times of pressure and challenge

5 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

These webinars are all completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ (including a link to the Zoom webinar platform) and to be sure of a place. (And if you haven’t used Zoom recently, and you’re using a work laptop, please make sure you download it well in advance, to avoid a potential problem with your IT department. Alternatively, use a personal laptop.)

They’re mainly delivered by Scott Rumsey, one of our most popular trainers. See some of the feedback he’s had recently from delivering these modules:

  • ‘Engaging, fun and informative.’
  • ‘Very engaging and friendly – knows his onions!’
  • ‘Great!’
  • ‘Excellent.’
  • ‘Brilliant and friendly trainer.’
  • Great! Made me feel comfortable and engaged.’
  • ‘Great guy, knew his stuff!’
  • Brilliant trainer, really enjoyed his delivery.’
  • ‘Great trainer – very personable.’
  • ‘Highly engaging, knowledgeable and motivating – excellent facilitator who made the day fly by and who kept energy high.’
  • Passionate, engaging. One of the best trainers I’ve had.’
  • ‘Very enthusiastic trainer and able to clearly deliver a message while making you think.’
  • Awesome training – very useful.’
  • ‘Thank you – best course I’ve attended to date!’
  • Brilliant!

For more about the modules click here or just give us a call on 01582 463460. We’re here to help!