Management and personal effectiveness – free webinars

Our very popular management and personal effectiveness ‘modules’ come in a range of formats – full-day workshops, half-day, bite-sized and webinar.

Here’s your opportunity to sample some of the webinar versions completely free of charge.

Make your life easier – register now for any or all of the sessions to pick up some top tips for improving your skills, boosting your confidence and becoming even more effective in your role.

All webinars run on Zoom from 10:00-10:45 UK time (unless otherwise stated). Follow the links to register free of charge via Eventbrite – remember to ‘add to calendar’ and look out for the secure password we will email you an hour before the session begins. We don’t record the sessions. We send out a handout after the session but we don’t share the slides.

How to use the compass, not the clock

We’re all faced with more competing demands on our time than ever before. But do we even know where our time goes? Knowing how we spend it is the first step towards being able to control how we spend it. What non-essential activities can you drop? If there are things you can’t drop, how can you manage them better? How can you be more intentional about how you run your day?

This is an opportunity to explore different approaches to time and priority management. How can you make your life easier by using the compass, not the clock?

What’s in it for you?

  • Learn how to use the compass, not the clock
  • Understand where your time actually goes
  • Learn how to eliminate wasted time
  • Learn how to stay on track
  • Make your life easier!

Agenda

(10.00 – 10.45)

1 TIME AUDIT

  • How do you actually spend your time?
  • Important v ‘urgent’
  • Going beyond ‘busyness’
  • Pareto’s law

2 ELIMINATING WASTED TIME

  • Identifying your ‘time-stealers’
  • ‘To-do’ lists or ‘to don’t’ lists?

3 KEEPING ON TRACK

  • The First Things First Model (FTFM)
  • Compass or clock?

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Change is a given in any organisation today

You can choose to lead it, go along with it or ignore it – but the last of these options is not a route to success. The best approach is to be positive and proactive, whether that’s in a context of organisation-wide strategic-level transformational change, or whether it’s a question of making changes within the areas of the organisation that are within your direct control. This webinar will take you on a journey exploring your role in driving and supporting change, and the steps needed to bring about and deal with successful change.

What’s in it for you?

  • Understand your role in change and how everyone can initiate it
  • Be aware of the Kübler-Ross change curve and know how to handle your and others’ emotions
  • Understand John Kotter’s 8-step change model and relate it to the challenges you face

Agenda

(10.00 – 10.45)

1 WELCOME, AGENDA, OVERVIEW

  • Objectives and agenda
  • Why change is constant
  • Why it’s important to change
  • Why change is essential for career success

2 EMOTIONS IN CHANGE

  • The change curve
  • People’s typical behaviours and emotions at each stage of the change curve – both at work and at home
  • What behaviours should leaders demonstrate at each stage?

3 COPING WITH CHANGE

  • John Kotter’s 8 step model for dealing with change effectively
  • Interactive case study

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

The single biggest problem in communication is the illusion that it has taken place.

So said George Bernard Shaw.

Communication is a two-way process. If you only think about the information you’re trying to give, you’ll never be able to communicate effectively. This session shows what you should be doing instead.

What’s in it for you?

  • Appreciate what can go wrong with communication and how to avoid it
  • Learn the four steps for great communication to help you communicate more clearly, precisely and concisely

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • What is effective communication and why does it matter?
  • The value of being able to communicate well

2 THE COMMUNICATION CYCLE

  • Encoding – decoding – channels – noise
  • Communication channels: visual, vocal, verbal
  • How challenges and misunderstandings can arise

3 FOUR STEPS TO COMMUNICATING WELL

  • The steps that support great communication
  • The A to B model to support content selection
  • How to make communication compelling and influential

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

The heart and soul of the company is creativity and innovation

So said Disney’s CEO, Bob Iger. And he’d know, being widely regarded as one of the world’s most innovative leaders.

We can all learn from Disney, whatever the nature of our businesses, whatever our individual roles.

What’s in it for you?

  • Understand how the brain shapes our approaches to creativity and innovation
  • Be able to use creative techniques to produce new and innovative ideas
  • Achieve results through 1% improvements and marginal gains

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • The role of creativity and innovation in business – not just in creative roles but in every role

2 THE BRAIN, CREATIVITY AND INNOVATION

  • Left and right brain thinking
  • The three brain networks and how they are key to the most creative thinking

3 THE DISNEY STRATEGY

  • The Dreamer, the Realist and the Spoiler
  • Brainstorming exercise
  • Understanding the value of marginal gains

4 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

Practical tips for everyday coaching ‘in the moment’

Performance coaching develops people’s capabilities, improves effectiveness and enhances productivity. It also encourages ownership and responsibility, leading to staff being happier and more motivated.

Managers will leave this programme with lots of tools and techniques they can use immediately – together with increased confidence in their ability to develop people effectively.

What’s in it for you?

  • Understand the difference between coaching and training
  • Recognise the value of using a coaching style on a daily basis
  • Enhance your questioning and listening skills
  • Learn how to use the GROW model of coaching
  • Boost your confidence in using your coaching skills as a manager

Agenda

(10.00 – 10.45)

1 WHAT IS PERFORMANCE COACHING?

  • An essential management skill
  • Coaching and training – what’s the difference?
  • Benefits of coaching to the individual, manager, organisation

2 KEY COACHING SKILLS – AND WHEN TO USE THEM

  • Effective questioning
  • Effective listening

3 USING THE GROW MODEL

  • Sir John Whitmore’s model
    • Goal, Reality, Options, Way forward

4 ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Few people like change.

Yet it’s always with us and we have to deal with it. We can make ourselves (and others) miserable trying to avoid it. Or we can embrace it.

This session explores why we might seek to avoid change and why we’re better off becoming advocates for it instead.

What’s in it for you?

  • Be aware of the Kübler-Ross change curve and know how to manage your emotions better
  • Boost your confidence in your ability to deal with change effectively
  • Understand the benefits of being a change agent

Agenda

(10.00 – 10.45)

1 INTRODUCTION

  • Objectives and agenda
  • Why change is constant

2 UNDERSTANDING CHANGE

  • Why we react to change in the ways we do

3 USING THE KÜBLER-ROSS CHANGE CURVE

  • Stage 1: shock, numbness, denial
  • Stage 2: fear, frustration/anger, depression
  • Stage 3: understanding, acceptance, moving on

4 MANAGING EMOTIONS AND COPING

  • Strategies for managing emotions
  • The ‘transactional’ model of coping

5 ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

These webinars are all completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ (including a link to the Zoom webinar platform) and to be sure of a place. (And if you haven’t used Zoom recently, and you’re using a work laptop, please make sure you download it well in advance, to avoid a potential problem with your IT department. Alternatively, use a personal laptop.)

They’re all delivered by Scott Rumsey, one of our most popular trainers. See some of the feedback he’s had recently from delivering these modules:

  • ‘Engaging, fun and informative.’
  • ‘Very engaging and friendly – knows his onions!’
  • ‘Great!’
  • ‘Excellent.’
  • ‘Brilliant and friendly trainer.’
  • Great! Made me feel comfortable and engaged.’
  • ‘Great guy, knew his stuff!’
  • Brilliant trainer, really enjoyed his delivery.’
  • ‘Great trainer – very personable.’
  • ‘Highly engaging, knowledgeable and motivating – excellent facilitator who made the day fly by and who kept energy high.’
  • Passionate, engaging. One of the best trainers I’ve had.’
  • ‘Very enthusiastic trainer and able to clearly deliver a message while making you think.’
  • Awesome training – very useful.’
  • ‘Thank you – best course I’ve attended to date!’
  • Brilliant!

For more about the modules click here or just give us a call on 01582 463460. We’re here to help!