Stress and resilience

45-minute webinar

In a 24/7 world we are exposed to stress from many different angles.

Handled well, this can boost our performance; handled badly, it can have a real impact on our wellbeing. We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary stress and worry. This webinar explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points and develop strategies for managing them.

Learning objectives

  • Understand the different types of stress
  • Recognise the factors that trigger stress
  • Be able to use the Demand Control Support model to help manage your stress
  • Know how to use positive thinking to stay in control


Designed as a highly interactive 45-minute webinar for groups of 6 to 8, or 60 minutes for groups of up to 12, or 90 minutes for groups of up to 20.

Webinar overview

1 Introduction

  • Objectives and agenda
  • How different people react differently to different stressors

2 Understanding and defining stress

  • The difference between pressure and chronic stress
  • Calm – eustress – distress
  • Why it’s important to avoid sustained periods of stress

3 Factors that trigger stress

  • The Demand Control Support Model – why high demand alone doesn’t cause unhealthy stress
  • The importance of self-management
  • How to help your staff and those you interact with

4 Locus of control

  • Thinking positively about control – the locus of control
  • How to manage your thoughts to take more positive action in times of pressure and challenge

5 Action plan and next steps

  • Summary of key learning points
  • Reflection on next steps
  • Planning for implementation of learning in the workplace

6 Close

See some of the great feedback we’ve had for this webinar:

  • ‘Opens your mind to pros and cons of stress and methods of how to cope with the cons.’
  • ‘A good practical run through useful info and techniques.’
  • ‘A brief but good overview on what stress is and how to manage it.’
  • ‘It was collaborative, interactive and informative.’
  • ‘Designed to help you deal with stress and build resilience.’
  • ‘Gives you a good understanding on stress and trigger factors.’
  • ‘It is very interesting and useful.’
  • ‘Good skills to put into practice.’
  • ‘Very worthwhile doing, creates a sense of open mindedness to others ways of thinking and dealing with stress in those situations. Very thought provoking.’
  • ‘Great course to learn about how you potentially deal with stress and others.’
  • ‘Good to gain new skills.’

To discuss which webinars would best suit you, just give us a call on 01582 463460 and we’ll be happy to talk you through the options.