Dynamic delegation

90-minute webinar

Most of us struggle to fit everything in at work; often staying late, sometimes suffering from stress and challenges with work-life balance. But does it have to be that way? No – when you have effective strategies for delegating to others you can achieve more, motivate others and contribute positively to their development. Everybody wins! This session will support participants in diagnosing readiness for delegation and giving clear guidelines to ensure work is carried out effectively.

Learning objectives

  • Know why effective delegation is essential in a pressured business environment
  • Diagnose readiness for delegation
  • Have an effective process for getting things done through others more consistently
  • Know how to manage unexpected demands by using all resources

Webinar overview

9.00 Welcome, agenda, overview

What are the benefits of delegation, to you, the business and to others? Participants make notes on whiteboards. Overview of how delegating to others isn’t simply ‘dumping’ things on them, it can also be helpful for stretching people on new projects or allowing them to take on new responsibilities in order to learn. Agenda, objectives.

9.15 When to delegate

It’s important to be able to diagnose a person’s readiness for a specific task. Focussing on their task competence, rather than the overall competence of the person. Skill v will. Reflection task for participants to consider who they could delegate to and their level of skill in that area.

9.35 Communicating the task

Where things often go wrong is in not giving clear instructions. People think they’ve communicated the information but it’s not been transmitted. Ensuring you make expectations clear and asking the other person to summarise. Participants practise communicating the task to someone else using video or microphone, giving clear instructions and expectations. Feedback from their peer and the group.

10.00 Motivating and monitoring

Making sure you communicate the benefits to the other person. Checking in and ensuring they don’t feel like you’re loading work on them and that the workload is manageable. Keeping their motivation high so they want to get the task done. Arranging regular check-ins to monitor their delivery. Communicating when they aren’t achieving the standard, going back to the initial instructions. Scenario discussion using ‘chat’.

10.20 Action plans and next steps

Participants reflect on their next steps and how they will implement their learning in the workplace. Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.

10.30 Close

To discuss which webinars would best suit you, just give us a call on 01582 463460 and we’ll be happy to talk you through the options.