The Maximum Performance
Management Development Programme
A unique ‘bite-sized’, ILM-recognised programme
A series of seventeen modules delivered over 10 days, roughly one day per month, and three 1:1 coaching sessions
Full use of e-learning materials to supplement workshops: Aptimore and Mindmarker
Run on an in-house basis (whether ‘off-the-shelf’, ‘tailored’, or ‘fully bespoke’) either face-to-face or virtual
Delivered by a range of trainers with diverse expertise
Cyrus Cooper | programme director
Scott Rumsey | programme coach
Susie Ashfield | trainer
Jamie Chambers | trainer
Nick Johnson | trainer
The programme
Seventeen modules and three 1:1 coaching sessions
Module 1
Welcome to your MDP
(½ DAY)
- Welcome and introductions
- Why invest in managers?
- Expectations
- Aptimore and Mindmarker explained
- 1:1 coaching support
Module 2
What makes a manager?
(½ DAY)
(Pre-work – FACET5 personal profile)
- Identifying skills and traits of effective managers
- How do you compare?
- What is the balance I need to manage?
- Introduction to FACET5
- Your FACET5 report
- Reflections on strengths and development areas
- Learning review
1:1 coaching session (1 of 3)
Module 3
(½ DAY)
(Pre-work – Aptimore online module – Managing Teams)
- Your experiences of good and bad managers
- How to create an environment for success
- Managing your team through maturity stages
- Setting expectations
- The shadow of a leader
- Learning review
Module 4
(½ DAY)
(Pre-work – time log)
- Time traps
- Dealing with procrastination
- Are your efforts aligned?
- To-do lists
- Prioritising
- Urgent v Important tasks
- The OATS principle
- Learning review
Module 5
(FULL DAY)
(Pre-work – what your team appreciate / what they don’t! / Aptimore online module – Feedback)
- Your conversation barriers
- Skills needed to be effective
- Be specific!
- Observations and inferences
- Transactional Analysis
- Learning review
(We will be using actors on this workshop to maximise your learning!)
Module 6
(½ DAY)
(Pre-work – Looking at your current appraisal scheme / Aptimore online module – Developing Others)
- The performance conversation and structure
- The agenda
- Setting clear goals
- Measuring performance
- Behavioural objectives
- Make the conversation interesting for both parties
- Learning review
Module 7
(½ DAY)
(Pre-work – Aptimore online module – Coaching)
- What is coaching?
- Spectrum of skills needed
- Stop giving the answers!
- The coaching game
- 1:1 practice session using GROW
- Learning review
1:1 coaching session (2 of 3)
Module 8
(½ DAY)
(Pre-work – Aptimore online modules – Delegation 1 & 2)
- Is your team ready?
- The Reina trust model
- A trust questionnaire
- 4 steps to successful delegation
- Learning review
Module 9
(½ DAY)
(Pre-work – identifying your organisational changes)
- Being an effective change agent
- The change transition curve
- Forcefield Analysis
- Detecting and managing resistance
- A change scenario!
- Learning review
Module 10
(FULL DAY)
(Pre-work – Aptimore online module – Communication Clarity)
- The speaker v the listener
- Memorable messages
- The 6 principles of sticky ideas
- Delivering jaw-dropping moments
- Combatting anxiety
- Analogies and metaphors
- Pictures and props
- Learning review
Module 11
(½ DAY)
(Pre-work – Influencing questionnaire / Aptimore online module – Impact and Influence)
- Influencing power bases
- Networking for success
- Negotiation self-assessment inventory
- Win-win negotiation
- Influencing in meetings
- Learning review
Module 12
(½ DAY)
(Pre-work – meetings where you work – effective or not!)
- Why do we have too many meetings?
- The role of the Chair
- Dealing with challenging situations
- A strong opening – setting the scene
- The meeting process
- PIMS – getting involvement in meetings
- Learning review
Module 13
(½ DAY)
Pre-work – EI questionnaire / Aptimore online module – Empathy)
- What is EI and why is it important?
- The 4 competencies
- Your EI awareness
- Sympathy v Empathy
- Your personal brand
- The Johari Window
- Learning review
Module 14
(½ DAY)
(Pre-work – watch 3 chosen TED Talks on leadership)
- The management v leadership debate
- Transactional v Transformational leadership
- Intent-based leadership
- Your desire to lead – a questionnaire
- The resilient manager / leader
- Learning review
1:1 coaching session (3 of 3)
Module 15
(½ DAY)
(Pre-work – a case study)
- Problem solving – a practical challenge (1)
- Emotional v logical decision-making
- Decision making strategies
- Problem solving – a practical challenge (2)
- Learning review
Module 16
(½ DAY)
(Pre-work – how you deal with conflict)
- An introduction to the strengths Deployment Inventory (SDI)
- How you deploy your strengths in relationships
- The difference between motivation and behaviour
- The impact of your preferences on others
- Overdone strengths
- Managing conflict in relationships
- Learning review
Module 17
(¾ DAY)
(Pre-work – Career Driver questionnaire)
- Your Aptimore full report
- Your learning records
- The power of why!
- Your manager profile
- Your present v your future – 1:1 conversations
- The MDP reflections
- Your Maximum Performance and ILM certificates
- Celebrating success!
Feedback
‘The course makes you think about things that you never thought you would need to consider. It is excellently put together and conducted by Cyrus and I learned a lot about management and myself. I enjoyed the informality of the chat rooms and understanding how other organisations perceive scenarios differently. Cyrus’ enthusiasm is also infectious.’
Stuart, Ascot Racecourse Ltd
‘It’s a great way to demystify management / leadership and that helps you put theory into everyday practice. It gives you expertise from the content but also from the other attendees. The content in the modules both boosted by existing knowledge and gave me confidence that I was already getting some things right. The questions posed during the sessions have made me more considered as a manager with more awareness of the choices I have and the consequences that could arise. Most importantly working in the small groups with a very open and supportive cohort has given me confidence to be authentic in my own management style – that there isn’t a script to follow and that there are difference versions of success.’
Dan, Royal College of Art
‘Absolutely fantastic, already recommended to 3 colleagues‘
Jill, Bucks New University
‘For anyone who is taking on a management role, this is an essential programme‘
A participant from DAI
‘My second day on the course is Thursday this week. I have completed some of the online tasks in preparation. I am really enjoying the course and I am already using some of the ideas in my day to day work. I have engaged my team as I needed them to feedback on a couple of questions about me. I am so looking forward to Thursday and think that I will pick up so many tips and ideas as we move through each of the modules. I would highly recommend this to any newly appointed team leaders/managers as I think the topics covered will benefit not just the individual but the members of the team greatly. I also had a one-to-one session with Scott Rumsey and this was fantastic. Just having an hour of self-reflection was so therapeutic’
A recent participant recommending the programme to her L&D manager
‘If you think you knew everything about management, think again. Even the most confident managers will pick up very useful skills, tools and tips from this course. The modules being split over multiple months gave me time to reflect and put into practice the skills received at each module’
