Few of us are naturals when it comes to having honest conversations, especially around giving and receiving feedback.
We struggle to find a path between being too direct and confrontational, as against softening our message so much that it gets lost in an emotional fog.
We need to structure information in a non-emotive way, giving clear feedback and delivering messages with empathy and compassion. We need a toolkit we can use on a day-to-day basis to build an honest, open working culture with those who report to us – and, indeed, with those to whom we report. This very popular programme is the answer.
‘Very good and practical.’
‘Informative and helpful.’
‘Helps to make you more aware of the techniques you can use to discuss issues with staff/colleagues and improve performance.’
‘It’s a good way to think about what the other person may be feeling.’
‘Relevant content and interesting concepts.’
‘Interactive and interesting.’
For a no-obligation discussion about running this workshop for your organisation please just give us a call on