When people are assertive they portray a strong, confident image and can put their views across while still taking other people’s opinions into account.
Non-assertive, passive aggressive or aggressive behaviour can cause misunderstandings, frustration and even a breakdown in relationships at work.
In this highly practical session participants discover how effective body language, voice, and the words they say make a big difference to the results they get. Importantly, they also learn how to build confidence that leads to assertive behaviour more of the time.
For a no-obligation discussion about running this workshop for your organisation please just give us a call on