Workplace investigations open day

19 November 2019 – London

£395 + VAT

Full details below or download flyer.

Book your place HERE

 

Overview

This workshop is designed to build participants’ knowledge, skills and confidence in conducting investigations in the workplace. The workshop will benefit all those, both managers and HR professionals alike, who may be involved in a full of range of investigations, including:

  • Disciplinary investigations
  • Investigations into allegations of harassment / bullying
  • Grievance investigations, etc

The skills and processes learnt will ensure that participants are able to carry out robust investigations in line with best practice and employment law.

Learning objectives

On completion of this highly practical programme participants will:

  • Understand the importance of the investigation in disciplinary and grievance procedures and the significance of conducting a fair and robust investigation
  • Be clear on the role and responsibility of the investigating manager and how to work effectively with others providing support, such as HR
  • Know the importance of planning and preparation in relation to the investigation
  • Be able to conduct an effective investigation including investigation interviews and taking statements
  • Be confident to make a recommendation based on the investigation and produce a high quality report which will stand up at any subsequent hearing
  • Have an awareness of the legislation affecting how employers discipline their employees and respond to staff complaints, including those of bullying and harassment and the practical implications this has for investigations
  • Have built knowledge, skills and confidence through practical exercises addressing challenging issues and participant concerns.
Audience

Anyone likely to be involved in advising on, or conducting, disciplinary, grievance, or bullying / harassment investigations, including:

  • HR / employee relations advisers
  • Line managers
Expert trainer

This programme was designed and is delivered by Rosanne Bernard, our lead trainer in this area. See her profile here.

Feedback

See what participants have said about our ‘Workplace investigations’ workshops:

‘Provides a good all round knowledge of investigation process.’

‘Worthwhile, informative course.’

‘Very informative, explains how to do it properly.’

‘Very good – learnt a lot.’

‘Interesting and engaging.’

‘Confident professional delivery.’

‘Rosanne knows her stuff and how to get people interacting.’

‘A lot of value from a one day course.’

‘Very worthwhile course – would highly recommend it to all supervisors/managers.’

‘An ideal insight into planning and conducting workplace investigations.’

‘Excellent course, valuable info gained and delivered at a comfortable pace, especially considering I have had no previous investigations training.’

‘Well-structured course.’

‘Course pitched at an appropriate level.’

‘Excellent instruction and delivery of course.’

‘Great refresher that all supervisors should attend.’

‘Good structure to investigations obtaining best practice and knowledge from others. Opportunity to put theory into practice.’

‘A very worthwhile course.’

‘Fantastic course – very helpful with getting head around methodology of investigations.’

‘Very credible. Rosanne knows her stuff and holds the attention of the group well. Thoroughly enjoyed the day – thanks!’

Location, timing, etc
  • 19 November 2019
  • 9.30 – 5.00 (coffee and registration from 9.00)
  • British Dental Association, 64 Wimpole Street, London – a ten-minute walk from Oxford Circus or Great Portland Street tube stations. The BDA is also just a two-minute walk from Marylebone High Street
  • Certificates of attendance will be issued for CPD purposes

Workplace investigations workshop outline

1 Introduction
  • Workshop objectives and benefits from attending
  • Personal objectives

 

2 The context
  • Establishing the range of investigations that participants are involved in
  • Participants’ experiences of investigations

 

3 Making workplace investigations robust
    • Best practice; ACAS guidance
    • Employment law risks and legal challenges

– An overview of current legislation in this area
– Exploring what constitutes a fair and reasonable investigation
– Lessons from case law

  • Policies and procedures

 

4 The investigation
  • The purpose and outcomes of an investigation
  • Key responsibilities of the investigatory managers
  • Role and responsibilities of HR, etc

 

5 Key steps to an effective investigation
  • Deciding when and how to investigate; determining the best person to investigate
  • Understanding the scope / terms of reference of the investigation
  • Taking immediate action – suspension, temporary redeployment, etc
  • Planning the investigation: a checklist
  • Individual preparation: ensuring objectivity
  • How to conduct effective interviews and take witness statements
  • Gathering and evaluating evidence; dealing with conflicting information
  • Making a recommendation
  • Documenting the investigation: a checklist and template
  • Next steps

 

6 Avoiding common investigation mistakes
  • Six common mistakes and how to avoid them

 

7 Essential investigation skills
  • A checklist of effective investigation skills
  • Participants’ strengths and development areas
  • Skill building activities, eg, effective questioning and listening skills, how to remain objective and avoid assumptions, etc

 

8 Putting it into practice
    • Practical scenarios to assist participants build knowledge, skills and confidence in conducting workplace investigations:

– Group work to consider approach in particularly challenging or sensitive ‘what if …?’ scenarios (eg, what happens if a
grievance is raised during the investigation, counter-allegations are made or there is evidence of a disability, etc)

 

9 And finally…
  • Open forum – remaining challenges and ‘what if’ scenarios
  • Action planning – identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively
  • Review and close

Book now for Workplace investigations – 19 November 2019

  1. All our events are very popular and places on this course are limited to 12.
  2. Please book (and pay) online, by clicking HERE.
  3. Please read ‘the small print’: We reserve the right to refuse admission if payment has not been received. A full refund will be made for cancellations received in writing at least 20 working days prior to the event date; there is no refund for cancellations made within 20 working days of the start of the event. We reserve the right to change the programme, the dates, the trainer or the venue: participants will be notified as soon as practicable in such circumstances. In the event that the event is cancelled, a full refund will be given. We disclaim any further liability.
  4. If you have a promotional code, please click on ‘Enter Promotional Code’ when buying your ticket. (We regret that we cannot give discounts retrospectively).

Any questions? Just give Helen Nuttall a call on 01582 714280.