Working from home – free webinars

A lot of people are now having to WFH (work from home).

For a lot of them, it will be their first time doing this – at least, the first time for a prolonged period, rather than just the odd day here and there.

It can take longer to get used to you than you might think. The problems in practice are not necessarily the ones you expect when you start.

So, we hope these free webinars might help. They’re full of practical tips and hints, based on best practice and many other people’s experience from years of home working.

The first session (one we prepared earlier) will be on Friday 27 March. It’s an introduction. Then, from the following week, we’ll be running the sessions each Wednesday. All sessions start at 10am (UK time). And they’re all completely free of charge.

There’s a final session (another one we prepared earlier) on Friday 5 June (‘Remote management’).

Advance booking essential. Book on as many sessions as you like – there’s no limit. And tell a friend or colleague about them too. Full details below.

How to overcome the challenges of discipline and connectivity!

As the trend in flexible working increases, more people will be working at home, remote from their colleagues and line manager.

This interactive webinar aims to help anybody who is new to this concept, or anyone who would just like to tap into some of the best practice available. These techniques are based upon the real experiences of those who have been working remotely and have developed a range of methods and tactics to optimise this way of working.

You will identify what you need to do differently to maintain productivity and create a working environment that works for you. You will discover ways to actively engage with your team and manager through different forms of communication, building trust, and agreeing clear expectations. You will leave the session with practical tools and techniques that will enable you to be more confident when working from home, and at the same time building trust with your line manager.

What’s in it for you?

  • Understand the essential principles underlying effective working from home
  • Identify ways of maintaining motivation and productivity
  • Be able to handle the potential challenges of isolation from your colleagues

Agenda
(10.00 – 10.45)

1     UNDERSTANDING THE BENEFITS AND CHALLENGES OF REMOTE WORKING

  • What’s in it for you?
  • Being prepared for a different way of working
  • The challenge of distance and time

2     GETTING ORGANISED

  • Planning your day
  • Creating remote systems
  • Setting yourself challenges

3     WORKING IN ISOLATION

  • What sort of person are you? What’s important to you?
  • Self-motivation
  • Reaching out and staying connected

4     KNOWING YOUR BEST WAY OF WORKING

  • Understanding your energy levels
  • Knowing your work style
  • Experimenting with different approaches

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Focused working in a home or remote environment

Keeping motivated when working at home can be challenging, especially when you’re not used to it. We all create habits in our daily lives to make things happen easily and with little effort. When we wish to change these established habits, it becomes difficult and takes a great deal of energy and willpower.

You will identify and understand what you need personally to motivate yourself to get work tasks done. You will learn what needs to be different in your approach to build and sustain productivity remotely over time. You will discover a range of best practices and learn from other people’s experiences. Most importantly, you will understand the value of being open to ideas and trying new approaches you haven’t considered before.

What’s in it for you?

  • Identify what self-motivation means to you
  • Understand what might block this process
  • Create a plan to experiment with different approaches

Agenda
(10.00 – 10.45)

1     WHAT MOTIVATES YOU?

  • Identifying key values?
  • What’s missing when you work from home way of working
  • Finding new motivators

2     IDENTIFYING WORK HABITS

  • What routines do you currently follow?
  • Which ones do you want, or need, to keep?
  • Eliminating or reducing unhelpful habits

3     CREATING NEW STRATEGIES

  • Planning the key steps?
  • Getting started
  • Maintaining momentum

4     MAKING IT STICK

  • Cementing a new way of working
  • Using rewards as motivators
  • Gaining recognition

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Working remotely with safety in mind

Slipping into bad posture habits is easy to do when you don’t have a dedicated office or study at home. Undertaking informal or employer-led risk assessments is vital for creating a safe working environment.

You will identify causes of potential unsafe work practices and simple remedies that will prevent long-term problems. You will create safe working habits that you can share with work colleagues, friends and family who are also working remotely.

What’s in it for you?

  • Be able to carry out simple risk assessments
  • Understand what can cause issues in a typical home working environment
  • Create a plan to make immediate changes to protect you and those around you

Agenda
(10.00 – 10.45)

1     INCREASING YOUR AWARENESS

  • Undertaking risk assessments
  • Knowing the law
  • Increasing conscious awareness and time

2     HOW TO MAKE THE BEST USE OF SPACE

  • Understanding ergonomic principles
  • Planning your dedicated study
  • Getting creative when short of space

3     GETTING SUPPORT

  • What does your employer offer in terms of support?
  • How will people around you support your safety?

4     CREATING SAFE HABITS

  • Generating safe routines
  • Creating effective reminders
  • Sharing best practice with others

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Staying connected to avoid potential isolation and loneliness

Working remotely by its very nature means people will be separated from work colleagues and line managers. Whilst this can be ideal when you need to focus on a specific complex piece of work, there are potential psychological challenges for some people. When there are gaps in communication and information, our brains naturally try to fill in the blanks. This is when misperception can play a part in misunderstanding and conflict, adversely affecting relationships and creating a feeling of isolation

In this practical webinar you will: increase your awareness of the potential pitfalls of working from home, discover easy-to-implement steps and learn to take responsibility for preventative action. The session will also help you to look out for fellow home workers, both inside and outside your organisation (or, indeed, home).

What’s in it for you?

  • Understand how physical separation can create a feeling of isolation and loneliness
  • Learn simple communication tips to increase connectivity with others
  • Discover how caring for others improves our own mental health

Agenda
(10.00 – 10.45)

1     UNDERSTANDING HUMAN NATURE AND THE NEED TO CONNECT

  • We’re a social species!
  • The limitations of phone and email communication
  • Perception and the fallibility of our brains awareness and time

2     RECOGNISING THE SIGNS

  • Increasing our self-awareness
  • Identifying potential triggers
  • Asking for help

3     CREATING USEFUL STRATEGIES AND HABITS

  • Deciding what works for you and your colleagues
  • Making these part of your normal routines

4     REACHING OUT TO OTHERS

  • Identifying others who may be more at risk
  • Being proactive in your approach
  • Creating social events remotely

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

How to protect yourself from fatigue and poor fitness

When travelling to work only involves moving from one room to another, rather than a physical commute, it is easy to get out of the habit of proper exercise. Building healthy activity and routines into your day is key to productivity and both physical and mental health.

As well as providing examples of best practice, including a healthy work / life balance, this session will encourage people to share their experiences of health, fitness and general wellbeing when working from home.

What’s in it for you?

  • Identify sustainable health goals
  • Understand your motivators for implementing healthy habits
  • Create a plan that provides good work / life balance

Agenda
(10.00 – 10.45)

1     SETTING SMART HEALTH GOALS FOR REMOTE WORKING

  • What’s important for you in a healthy lifestyle?
  • Are your goals sustainable?
  • What might prevent you from achieving them?

2     LET’S GET PHYSICAL

  • Planning activity within your day
  • Taking physical breaks with a change of scenery
  • Simple exercise routines to boost energy and productivity

3     MENTAL HEALTH AWARENESS

  • Remote working can still be stressful
  • How stress can work for us too
  • Practising daily mindfulness

4     PLANNING FOR WORK / LIFE BALANCE

  • Developing assertive behaviours
  • Saying ‘No’ without appearing awkward
  • Avoiding slipping back to old habits

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

How to ensure we prioritise correctly in a home working environment

When working alongside our colleagues in a physical work environment, we are reminded of the need to get things done on a regular basis. This could be through face-to-face requests, checking in, or just by colleague’s physical proximity. When working from home, the tendency to think ‘out of sight, out of mind’, can creep into our behaviours. This means that we might be tempted to focus on what we enjoy doing, rather than what we should be doing!

Although we might have fewer interruptions from colleagues when operating outside the traditional working space, the greater danger lies in domestic temptations, distractions and interruptions. This is especially true when partners, children and elderly relatives share your home.

This pragmatic webinar highlights the common timewasters prevalent in home working and makes suggestions for eliminating them, or at the very least reducing their impact.

What’s in it for you?

  • Identify time-stealers and ways to eliminate them
  • Prioritise tasks effectively
  • Matching tasks to energy levels

Agenda
(10.00 – 10.45)

1     ELIMINATING WASTED TIME

  • What temptations, distractions and interruptions do you encounter when working from home?
  • Employing different strategies
  • Enforcing boundaries time

2     FIRST THINGS FIRST

  • Which comes first, important or urgent?
  • Planning ahead to reduce stress
  • Understanding long-term habits

3     UNDERSTANDING YOUR ENERGY HIGHS AND LOWS

  • Using the circadian rhythm to your advantage
  • Planning activity for the most productive times

4     GETTING THINGS DONE

  • Employing the 4Ds approach
  • Blocking time
  • Finding what works for you approaches

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Working from home – free webinars season 2

How to recognise and manage stress – and even turn it to your advantage

In a 24/7 world we are exposed to stress from many different angles. Not least when working from home.

Handled well, stress can boost our performance; handled badly, it can have a real impact on our wellbeing. We all need to be able to manage different stresses and pressures if we are to think clearly, make the right decisions and avoid unnecessary distress and worry.

This webinar explores the best way of doing that, giving you a range of strategies to use, based on a number of proven models and approaches. It will help you understand your stress and pressure points and develop strategies for managing them.

What’s in it for you?

  • Understand the different types of stress
  • Recognise the factors that trigger stress
  • Be able to use the Demand Control Support model to help manage your stress
  • Know how to use positive thinking to stay in control

Your host

Scott is a Lead Consultant at Maximum Performance. A very experienced and enthusiastic international trainer, facilitator and coach, he relishes the opportunity to help managers succeed in their roles and careers. His prime aim is to encourage managers to get the best out of their people by understanding how they want to be managed and what motivates each individual.

Scott has designed and delivered the bulk of our WFH webinars so far, to great acclaim.

Agenda
(10.00 – 10.45)

1     INTRODUCTION

  • Objectives and agenda
  • How different people react differently to different stressors

2     UNDERSTANDING AND DEFINING STRESS

  • The difference between pressure and chronic stress
  • Calm – eustress – distress
  • Why it’s important to avoid sustained periods of stress

3     FACTORS THAT TRIGGER STRESS

  • The Demand Control Support Model – why high demand alone doesn’t cause unhealthy stress
  • The importance of self-management
  • How to help your staff and those you interact with

4     LOCUS OF CONTROL

  • Thinking positively about control – the locus of control
  • How to manage your thoughts to take more positive action in times of pressure and challenge

5     ACTION PLAN AND NEXT STEPS

  • Summary of key learning points
  • Reflection on next steps

How managers can use coaching skills remotely during lock-down

How is your management style standing up to the pressures of working from home?

Are you maintaining the right level of personal contact? Are you totally submerged by emails? Or are you spending hours longer on the phone than you would like?

Now might be the time to step back for an hour to take a hard look at how your approach might benefit from a greater focus on the use of your coaching skills.

Using a coaching style means that you can have great conversations in which you create a sense of connection, listen, ask challenging questions and give feedback that encourages fresh thinking. All of this is good for those you manage, of course – but it’s also great for you.

Used appropriately, as this session will demonstrate, a coaching approach to conversations can help you create a greater sense of connection as you manage your team members virtually. It’s a way of working with them holistically to ensure that you deal with their needs whilst at the same time moving them forwards with work-oriented coaching conversations that reduce the burden on you.

What’s in it for you?

  • Deal with your team’s issues more effectively
  • Maintain their motivation and productivity
  • Reduce the strain on yourself

Your host

Elizabeth is one of the 1% of coaches in the world to have attained the coveted ICF Master Certified Coach credential. She has over 25 years of expertise in coaching and development in the UK and abroad, and was a pioneer in introducing internal coaching to the Civil Service.

She has delivered well over 10,000 hours of coaching and more than 3,000 hours of coach training, much of it to line managers to help them develop a coaching style of leadership and management. Her sessions get fabulous feedback.

Agenda
(10.00 – 11.00)

1     WHAT MAKES A GREAT COACHING CONVERSATION?

  • The core elements
  • The coaching mindset

2     FOUR KEY SKILLS

  • Creating a sense of connection
  • Active listening
  • Powerful questions
  • Direct communication

3     THE COACHING FRAMEWORK

  • The TGROW model in practice

4     ACTIONS AND NEXT STEPS

  • Insights
  • Actions

How to take care of your own and your colleagues’ mental health while working from home

Mental health has been increasingly recognised as an important issue in the workplace over the last decade or so. And in the current Covid-19 situation, significant numbers of people are working from home in a climate of unprecedented crisis.  So we should all be able to recognise that it is more crucial than ever that all staff have the tools and the support they need to maintain their mental well-being while they endeavour to remain professionally active and productive, and that managers have, additionally, the ability to help their colleagues and protect them from excessive stress.

This webinar session provides an opportunity for managers, and others who have staff development responsibilities, to:

  • reflect on the potential and actual effects of working from home on their own mental health and that of their colleagues
  • explore the potential challenges of working at home alone, and equally the difficulties that might arise when people are constantly surrounded by family members who have their own needs and demands
  • discuss strategies and techniques that can help to alleviate acute stress and prevent mental ill-health
  • look ahead to people’s return to the workplace and discuss potential preparations and interventions that need to be put in place to facilitate that transition

What’s in it for you?

  • Greater ability to maintain your own mental well-being
  • Enhanced confidence in your ability to deal with colleagues’ mental health issues
  • Reduced risk of mental ill-health in the transition back to the workplace

Your host

Adrienne specialises in workplace psychology and employee well-being, with a focus on mental health issues, stress management, resilience, communication skills and conflict management.

She practised for many years as a psychotherapist and psychotherapy supervisor within both private and NHS mental health care services. In particular, she worked with people suffering with severe stress, anxiety and depression.

She has written two books: Out of the Blue: A Practical Guide to Overcoming and Preventing Depression and, with John Humphrey, Coaching for Resilience: A Practical Guide to Using Positive Psychology.

Agenda
(10.00 – 10.45)

1     MANAGERS’ OWN MENTAL HEALTH

  • Factors you need to be aware of that could have an impact on your mental health while working from home
  • Strategies to maintain your own mental well-being and resilience

2     MENTAL HEALTH OF COLLEAGUES

  • Factors that have an impact on staff members working from home alone or with the demands of family
  • The two key causes of stress and what you can do to address them
  • How to tell if someone is vulnerable to mental ill-health
  • What you can do to help. Contact, communicate, intervene. Includes the ‘5-Step Communication Model’

3     MOVING BACK INTO THE WORKPLACE

  • How to prepare yourself and your colleagues for the return to the workplace
  • Interventions to consider to facilitate the transition from home to office

Your questions answered!

The Covid-19 crisis continues to affect businesses across the board and the way in which we work as managers and individuals has changed dramatically. Rapid changes to our normal ways of working put a focus on what HR can do to best add value in these unprecedented times – not least, grappling with the Coronavirus Job Retention Scheme. Now more than ever, HR input is essential in supporting the business, in keeping abreast of new developments, and in supporting/developing managers and employees. Before long, HR will also be key to supporting the organisation post-Covid-19.

In amongst the many changes it is important that we remember and reinforce what has remained the same. This includes, of course, our legal obligations as well as upholding organisational expectations and responsibilities in relation to key HR policies and standards of behaviour.

This interactive hour-long webinar aims to help HR professionals through the complexity of HR and employment issues that are facing businesses grappling with the implications of Covid-19 today.

What’s in it for you?

This is a unique opportunity to ensure that you’ve got all the bases covered, including:

  • Key employment law aspects of changed ways of working
  • Confidentiality and GDPR
  • Furlough
  • Impact on HR policies
  • Employer responsibilities for those WFH
  • Practical aspects of handling issues remotely

Above all, this is an opportunity to get your questions answered – by your two expert hosts – and to share issues and experiences with your peers.

Your hosts

Rosanne Bernard is an experienced trainer, facilitator and coach with substantial experience gained in both the public and private sectors. She worked for many years as an HR business partner and has experience working at a senior level formulating and implementing HR strategy and policies. In addition, she has extensive experience advising and supporting managers with the full range of HR responsibilities including recruitment, employee and industrial relations issues. She now runs her own consultancy practice and brings enthusiasm, pragmatism and a real understanding of the challenges facing organisations today. Rosanne is a Chartered Fellow of the CIPD and an ICF Professional Certified Coach.

Ruth George is an experienced HR Director and consultant, having spent over 20 years in senior HR roles with household names such as Next, Homebase and Fujitsu. Her expertise spans organisational change and design, including extensive TUPE experience, as well as HR strategy work. Ruth has a thorough grounding in employment law and maintains a pragmatic and commercial approach to managing employee relations issues. Ruth now works as an HR consultant with of mix of corporates and SMEs delivering tactical and strategic HR support across the generalist HR spectrum.

Agenda
(10.00 – 11.00)

1     EMPLOYMENT LAW ISSUES (Ruth George)

  • Working from home – policy and practicalities
  • How to assess homeworking remotely
  • Cyber security challenges
  • Confidentiality and GDPR issues
  • Working from home – contract v reality
  • Furlough v working from home – the key differences
  • Flexible working post-Covid-19 – what does the future hold?

2     OPEN FORUM

3     HR ISSUES (Rosanne Bernard)

  • Impact on HR policies
  • Preventing issues – setting clear expectations
  • Handling issues virtually, eg, absence, conduct, grievances, etc
  • Harassment and discrimination
  • Equipping managers with the skills to manage HR issues remotely
  • Continuing development for all staff – including training for furloughed staff

4     OPEN FORUM

How to overcome the challenges of time and space!

Managing remote or home workers takes more effort. This session is an opportunity to explore what makes it so different. It gives you the tools and techniques to do it more effectively.

You will identify what you need to do differently to successfully manage and create an environment of trust, confidence and regularity of dialogue for remote and home workers. You will discover ways to engage your team through different forms of communication, building trust, and setting clear expectations. You will leave the session with practical tools and techniques that will enable you to be more confident in your role as a manager of remote or home workers, and at the same time make their roles more productive, positive and rewarding.

What’s in it for you?

  • Find out more about why remote management is so very different
  • Learn how to create the right environment
  • Identify ways of using different communication tools to engage your people
  • Understand the importance of the trust equation
  • Work on ways of supporting people to deliver

Agenda
(10.00 – 10.45)

1     WHAT’S SO DIFFERENT ABOUT REMOTE MANAGEMENT?

  • Why we do it – the business case, not just the public health argument
  • Staticremote teams
  • The challenge of distance and time

2     CREATING THE RIGHT ENVIRONMENT

  • Manager / worker or team / worker?
  • The 3Cs of virtual management: Collaboration, Communication, Co-ordination

3     THE TRUST EQUATION

  • Credibility
  • Reliability
  • Intimacy
  • Self-orientation

4     COMMUNICATION METHODS

  • Technology options
  • Why, when, what
  • The Media Richness model

5     SUPPORTING PEOPLE TO DELIVER

  • Case study scenario

6     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

How to communicate in a virtual environment

The success of many organisations depends upon their ability to collaborate and communicate with others effectively in a virtual environment – especially in a time of Covid. All too often it goes wrong, leaving some individuals feeling isolated or frustrated, and struggling to achieve their goals with projects going off track.

People often think that everything they have learnt in the physical world can be translated into online presentations and meetings, but in reality it can’t. Built on practical examples, learnings from business psychology and neuroscience, this practical session gives you a toolkit you can use to increase your virtual impact.

What’s in it for you?

  • Understand where virtual communication goes wrong
  • Be able to adapt structure and content to make an impact virtually
  • Harness the power of the voice to maximise engagement
  • Know how to keep people engaged and build rapport
  • Understand what a virtual audience wants

Your host

Helen is a learning design and engagement consultant with a wealth of practical experience in virtual communication. Formerly Global Head of Learning and Innovation for an international consultancy she led a remote team of 300 senior consultants across 50 countries as well as consulting with FTSE 100, Fortune 500 companies worldwide to design bespoke learning programmes and offer consulting to achieve organisational change. With a commercial background, she worked at management level for two FTSE 250 media companies in national sales teams.

Agenda
(10.00 – 11.30)

1     WELCOME, AGENDA, OVERVIEW

  • What are your experiences of virtual communication, good or bad?
  • What do virtual audiences want?

2     THE THREE CHANNELS OF VIRTUAL COMMUNICATION

  • How we sound
  • What we say
  • What we show
  • What happens to these channels when we work remotely? Especially when we can only control two of these channels?

3     VISUAL AIDS VIRTUALLY

  • Why people get distracted
  • Making sure you use visual aids that keep people focussed and avoid distractions
  • Avoiding overwhelm (cognitive load)

4     BUILDING RAPPORT IN A VIRTUAL ENVIRONMENT

  • How to build relationships – remotely and quickly

5     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Webinars are no longer a spectator sport

As technology has progressed you can now replicate most of the techniques you’d have face-to-face to keep a group of people engaged in what you’re doing. How can you make the most of your webinars, though, without detracting from your message? If you choose to use different functionality how can you make sure it doesn’t ‘throw’ you while you’re presenting? This practical session explores how to set up a virtual presentation to succeed, creating a structure and planning interventions as well as considering ground rules and how to share documents.

What’s in it for you?

  • Understand how to structure a webinar effectively
  • Be able to draw on different interventions and functions to get the most from your content
  • Know how to share slides, documents and video to maximise engagement
  • Have confidence sharing ground rules for participants
  • Know how to plan for overcoming technical issues

Your host

Helen is a learning design and engagement consultant with a wealth of practical experience in virtual communication. Formerly Global Head of Learning and Innovation for an international consultancy she led a remote team of 300 senior consultants across 50 countries as well as consulting with FTSE 100, Fortune 500 companies worldwide to design bespoke learning programmes and offer consulting to achieve organisational change. With a commercial background, she worked at management level for two FTSE 250 media companies in national sales teams.

Agenda
(10.00 – 11.30)

1     WELCOME, AGENDA, OVERVIEW

  • How is our perception of a presenter altered by their technical abilities?
  • What do we think when a session is all talk?
  • Or how about when things don’t work well online, or people don’t mute their mics?

2     UNDERSTANDING YOUR PURPOSE

  • We present virtually for lots of different reasons – understanding what you’re looking to achieve makes it much easier to do what you set out to
  • What are you typically looking to achieve?
  • What type of presentations do you give?

3     USING YOUR PLATFORM’S FUNCTIONALITY

  • What works well and what doesn’t?
  • Case studies – what sort of functionality might you draw on in a variety of different situations?
  • Avoiding overkill with the functionality

4     SETTING THINGS UP TO SUCCEED

  • What steps should you take to ensure the webinar is a success?
  • The importance of preparing participants, sharing documentation, managing your own confidence and nerves and ensuring you’re in a location where you have good internet and won’t be disturbed
  • Starting the presentation by encouraging participants to ask questions and self-mute.

5     CREATING WEBINAR PRESENTATIONS WITH VISUAL IMPACT

  • When people are attending a presentation virtually it’s harder to keep them engaged
  • Case studies – what works with PowerPoint and what doesn’t (in a virtual environment)?
  • When should you ditch the slides completely?

6     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

Great expectations – and how to meet them

Some of the greatest presenters we know struggle to have the same impact when delivering their presentations virtually.

You’ll see people who are normally hugely charismatic slumped over laptops, or people ploughing through dozens of slides because they struggle without being able to ‘read’ the audience. In the past webinars and presenting via videoconference were less common than face-to-face and we made allowances, but as the world is changing and video presentations have become part of everyday life, audiences are expecting more.

This practical session gives key tips on how to adapt your presentational strengths to a web environment, engage the audience, maintain structure and get across key messages.

What’s in it for you?

  • Understand the behaviours of great webinar presenters
  • Be able to structure your content to manage your audience’s engagement
  • Manage your body language and voice effectively
  • Know how to get the level of detail right
  • Ensure your key messages get across

Your host

Helen is a learning design and engagement consultant with a wealth of practical experience in virtual communication. Formerly Global Head of Learning and Innovation for an international consultancy she led a remote team of 300 senior consultants across 50 countries as well as consulting with FTSE 100, Fortune 500 companies worldwide to design bespoke learning programmes and offer consulting to achieve organisational change. With a commercial background, she worked at management level for two FTSE 250 media companies in national sales teams.

Agenda
(10.00 – 11.30)

1     WELCOME, AGENDA, OVERVIEW

  • What are the behaviours of great virtual presenters?

2     KNOWING YOUR PURPOSE

  • Getting a clear idea of what you’re looking to communicate in the presentation.
  • What do you want to achieve? Is it an update, a training course, a sales presentation?
  • Being really clear helps you to make decisions about what to say and what to leave out.

3     THE THREE COMMUNICATION CHANNELS

  • When we communicate, we’re in control of three channels: how we sound, what we say and what we show.
  • When we work virtually, we might only use two (telecon)
  • What are the positive behaviours for each channel?
  • What are we at risk of losing? What can get in the way?

4     CLEAR AND CONCISE

  • What steps should you take to ensure your webinar is a success?
  • Techniques for ‘reading’ an audience you can’t see, staying clear and using language to convey credibility.

5     USING VISUAL AIDS

  • Whether to use whiteboards, PowerPoint, flipcharts or no visual aids at all depends a lot on the kind of presentation.
  • How to use each one effectively.

6     ACTIONS AND NEXT STEPS

  • Review
  • Personal action planning
  • Next steps

These webinars are all completely free of charge – just make sure you book well in advance to get the ‘joining instructions’ (including a link to the Zoom webinar platform) and to be sure of a place. (And if you haven’t used Zoom recently, and you’re using a work laptop, please make sure you download it well in advance, to avoid a potential problem with your IT department. Alternatively, use a personal laptop.)

They’re all delivered by Scott Rumsey, one of our most popular trainers. See some of the feedback from the first of these sessions on 27 March:

  • ‘Great to start getting into a working from home mindset.’
  • ‘Really good themes and have picked up some ideas to take forward.’
  • Excellent session, thank you :)’
  • ‘Scott put across the content in a pleasant manner at a good pace. Interactive elements were very good too. The ‘replying’ to chat entries made it feel more conversational. Well done and thanks.’
  • Concise, useful and to the point. The speaker was clear and had great rapport with the audience. Thank you.’
  • Very useful session, getting new ideas how to cope.’
  • ‘Good points raised that I had not considered.’
  • Very engaging.’
  • ‘Liked the interaction of the polls and the sharing of learning through the chat function prompted by your content. Well done.’
  • Great session indeed with great tips.’
  • ‘This short course has highlighted Home Working costs and benefits; most useful. Thank you.’
  • ‘It was great to hear all the tips the presenter provided and to read all the experiences of the participants.’
  • ‘Informative and useful tips.’
  • ‘Great introduction, can’t wait for the rest of the series.’
  • ‘The interaction was good. Liked the polls and also when Scott referenced the chat.’
  • ‘Good ideas. Thanks.’
  • ‘Time well spent.’
  • ‘It made me think about things in a different way and to not be so hard on myself.’
  • ‘Very enjoyable, interesting and informative.’
  • ‘The trainer was very easy to listen to.’
  • ‘Good to hear other ideas, and to think of different approaches to get through the day and working differently. Thank you.’
  • Lovely speaker, very clear, friendly and interactive.’
  • ‘Informative and interactive session, thank you.’
  • ‘It’s great to have these sessions to share ideas.’
  • ‘Great! Thanks.’
  • ‘It’s a nice introduction to the series. Instructor is nice and friendly.’
  • Great session Scott – nice balance of interaction, humour and top tips. Liked the way you kept the flow going and brought in the chat to keep the session interactive.’
  • ‘Valuable tips for people new to working from home.’
  • ‘Really helpful. Great to feel connected and great tips.’
  • ‘Very useful tips.’
  • ‘Really good tips from Scott and on chat.’
  • ‘Very clear and some useful ideas.’
  • ‘Good session, very practical.’
  • ‘Really enjoyed, nice and light-hearted given these difficult times.’
  • ‘Great interactive session with some great thinking points!’
  • ‘Well presented, very thought-provoking, and great to see the ideas posted by other attendees.’
  • ‘Thank you, this was far better than I thought it was going to be and has been motivating and cheery!’
  • ‘Very good presentation style and very informative and interactive.’
  • ‘Great session!’

And some from 1 April session:

  • I enjoyed the session and will use the top tips to make my day at home just as productive as it is in the office.’
  • Really interesting and thought-provoking.
  • ‘All very helpful content Scott. Thank you.’
  • Very useful. Interactive session got us all to think about routines and habits which we all need when adapting to another work space.’
  • ‘Definitely food for thought.’
  • Very thought-provoking.
  • ‘Thank you – triggers thinking time and self-reflection, on top of providing focus and tips!
  • Really useful tips, Scott. Well managed throughout.’
  • Love the interactivity!
  • ‘It’s great to have these sessions that have different ideas and thoughts on how to keep yourself on track when WFH.’
  • ‘Scott was well spoken and enthusiastic. I found the webinar more engaging as it was interactive.’
  • ‘Some good ideas, and some tasks to provoke some thought.’
  • Great concise session.’
  • ‘The session was insightful and interactive.’
  • ‘Useful hints and tips.’
  • Really, really useful.’
  • ‘Some good food for thought.’
  • ‘Really useful session, good to get some tips and understanding it’s about trying what works for me.’
  • ‘It was very helpful. Thanks.’
  • ‘Good session.’
  • Really helpful and useful. Thank you :)’
  • ‘Very informative and helpful.’
  • Excellent and informative.’
  • ‘Enjoyed this one, I got some useful take-aways to work on – thanks.’
  • Great tips on changing habits and understanding habits.’
  • ‘Informative and good session to maintain motivation, thank you.’
  • ‘Really engaging and insightful.’
  • Another useful session.’
  • ‘Very helpful thank you!’
  • Great session, thanks.’
  • ‘I think the session is well organised and very professional.’
  • ‘Keep on continuing this effective training.’
  • ‘It was great.’
  • Keep up the good work!

Of course, we can run these sessions for you on an in-house basis, tailored to your specific requirements. To talk through how this might work just give us a call on 01582 463460. We’re here to help!