There are six key benefits from attending this programme:

• Gain familiarity with prominent AI tools in the market.
• Efficiently compose and respond to emails.
• Generate concise summaries of complex reports and data.
• Obtain quick insights, data, and research across varied topics.
• Streamline the writing of articles, training notes, and posts.
• Craft interview tests, form relevant questions, and design checklists for the hiring process.

Anyone can attend this session! You do not need any prior knowledge of AI or ChatGPT.

A thoroughly enjoyable, very practical and relaxed half-day session, led by one of our most popular trainers. The group size is limited to 15 participants.

Graham specialises in providing high-quality consultancy, coaching and training in sales, sales management, customer service, and personal productivity.

He had a long career in sales – becoming a top-performing IT and solutions sales professional and sales manager and later Managing Director of Sales Productivity and Development for Thomson Financial, helping develop a large European sales force – before setting up his own training and consultancy practice, working with a huge range of organisations developing people at all levels to achieve higher standards of performance.

He has been training, coaching and consulting since 1993, and has personally trained some 30,000 people (both face-to-face and ‘live online’), in 25 different countries, from hundreds of different organisations spanning almost all industries and types of business.

Graham believes that effective learning has to be participative and interactive – his learning events are built around practical exercises, role-play and case studies. His training style focuses not just on explaining new ideas or developing new skills, but also on motivating people to use them and to develop themselves as individuals – in essence, to create real change. Graham manages to achieve the right balance between style and substance, content and format. Participants leave with many practical, proven and often original ideas.

Feedback from Graham’s sessions are always incredibly positive:

‘Brilliant course, really interesting and very focused to my job role and day to day work.’

‘A very intensive course and a lot of concrete tools provided.’

‘A very useful course for anyone who has to negotiate in some form as part of their role.’

‘Covered the different elements within sales and provided some good ideas.’

‘Extremely well presented and structured’

‘Full of useful hints and tips which I will apply to my job.’

‘Graham has a great attitude, a wealth of knowledge and is always referring to real life examples and in most cases his own examples.’

‘Graham is obviously experienced in front line sales and negotiation roles which comes across – good presentation style and very engaging.’

‘Graham was exactly what you want from a trainer – very knowledgeable, the practical experience to back up the skills/techniques being covered, engaging and very approachable.’

‘Graham was very approachable and made everyone feel at ease. Graham was also engaging and the pace and the break-out sessions worked well to keep the momentum up.’

‘Some good negotiation pointers no matter what level of sales you are at.’

‘The course was tailored around our business which helped when completing the role play activities.’

‘The course will make you think differently and also understand how and when to negotiate in different circumstances not just business.’

‘Thought-provoking on how to approach negotiations differently.’

‘Took away some very good ideas that I can use every day… good examples too.’

‘Useful data, tools and insights – engaging and interesting as always.’

‘Very confident in the subject, and amusing too. Made the course very interesting. A very clear good sales model to use going forward.’

‘Very good… contained everything we do on a regular basis and problems we have come across… the exercises made it very interesting too.’

‘Very knowledgeable’

‘If you think you know it all, there will be something here you don’t.’