A popular and enthusiastic trainer, facilitator and coach, Scott revels in the opportunity to help people learn and flourish. He shows great empathy for his participants and creates a positive learning environment.

Scott works with people managers and team members facilitating interactive and engaging programmes.

The following titles are in regular demand:

• Honest / crucial conversations
• Management / Leadership skills
• Influencing and persuading/negotiating
• Giving and receiving feedback
• Emotional intelligence
• Assertiveness
• Change management
• Dealing with change
• Stress and resilience
• Performance management
• Creativity and innovation
• Presentation skills
• Coaching skills
• Time & priority management
• Behavioural & communication styles
• Communication styles
• DISC or Facet5 profiles and feedback
• Presentation skills
• From team member to team leader
• Managing across generations
• Team development
• Cross cultural competence
• Data brilliance
• Compelling business case

In recent years, some of the most enjoyable and valuable programmes have involved the use of actors, particularly in having more difficult conversations. This often involves actors providing extremely realistic responses in such situations for participants to test their skills. Alternatively, participants can observe a scenario, before ‘directing’ the actors to make improvements.

Virtual learning has naturally become more popular since the pandemic. Scott now delivers workshops ranging from 45-minute short, focused sessions to full and half-day online workshops bringing together colleagues from different locations around the country and internationally.

Despite this trend, Scott has also seen a return to in-person learning, where colleagues can spend time away from their day job to collaborate and learn together in the same space. Often facilitating creative ideas, participants have enjoyed working face-to-face again whilst sharing and learning from each other’s experiences.

Scott works extensively across the full range of sectors, including pharmaceutical, insurance, education, manufacturing, entertainment, local authority, not-for-profit and hospitality.

Key clients since 2020 include:

• The Royal College of Art
• Eisai Europe
• Pacific Life Re
• Ascot
• Dacorum BC
• General Pharmaceutical Council
• Haringey Council
• Involvement Group
• Wellcome Sanger
• Isabel Hospice
• Royal Botanical Gardens, Kew
• London Business School
• Walt Disney

Feedback

Scott gets outstanding feedback from workshop participants, both classroom and virtual, as the following comments show:

• ‘Excellent trainer!’
• ‘Scott is very engaging and very good at getting us to think through the issues.’
• ‘Very enthusiastic.’
• ‘Scott was great. He got everyone to engage in the course and was friendly and enthusiastic.’
• ‘Engaging, knowledgeable, personable.’
• ‘Engaging and upbeat and had personal anecdotes that everyone could relate to.’
• ‘Good relaxed style… inclusive, explained well, highlighting points with examples. Made the Zoom session feel like a group. Thank you Scott.’
• ‘Lovely trainer; warm, personable and friendly. He makes me feel welcome in the session and is grateful for our input.’
• ‘Positive, friendly, encouraging.’
• ‘Scott is brilliant. He has in-depth knowledge of the subject matter and has kept everyone engaged with the conversations.’
• ‘Great energy and enthusiasm. Scott was very well informed on the matter and he was very good at making sure everyone participated in the conversation.’
• ‘Lovely speaker, very clear, friendly and interactive.’
• ‘Great!’
• ‘Great session Scott – nice balance of interaction, humour and top tips. Liked the way you kept the flow going and brought in the chat to keep the Zoom session interactive.’
• ‘Great interactive session with some great thinking points!’
• ‘Excellent session – thank you :).’
• ‘Great session!’
• ‘Love the interactivity!’
• ‘Really, really useful.’
• ‘Brill!’
• ‘Scott is a really personable and friendly trainer, he makes everyone feel really comfortable to contribute – encouraging during moments when everyone shares experiences, and made sure to mix up groups so people got to network broadly amongst the cohort.’
• ‘Excellent, supportive and clear with the information presented.’
• ‘Scott created a lovely environment amongst the staff, and while I found the content difficult, it was very rewarding.’
• ‘Scott as usual is very knowledgeable and good at engaging the audience.’
• ‘He’s a really good communicator and very easy to talk to.’
• ‘Very approachable and knowledgeable on the subject.’
• ‘Very knowledgeable and nice style of teaching.’
• ‘Brilliant. Allowed us to process thoughts, didn’t feel rushed.’
• ‘Scott was great. Allowed full discussion in the group.’
• ‘Friendly and very clear when delivering the course.’
• ‘Warm, nice manner, soothing voice.’
• ‘Very clear and personable.’
• ‘Trainer was friendly and paced the session well with lots of interactive elements.’
• ‘Very good at involving the group and getting contributions.’
• ‘Scott conveyed his knowledge really well, and managed to cover a lot of topics around this subject effectively, in a short amount of time.’
• ‘Energised and excited about topic, good voice (not monotone).’
• ‘Very buoyant and positive, good tone and just enough interaction.’
• ‘Brilliant trainer, engaging and genuine.’
• ‘Really engaged and personable!’
• ‘Very approachable and knowledgeable.’

Scott is based in Bedfordshire and works across the country.