Conflict and the manager as peacemaker A recent post – The Art of REALLY Listening – mentioned the research of Albert Mehrabian into the components of communication. While the...
7 steps to honest feedback conversations Giving feedback badly is easy. We all know how to do that because we’ve all at some point been on the receiving end of bad feedback. Think back a...
The top soft skills for efficient teams QUESTION: What is the biggest influence on your team’s efficiency? ANSWER: You, the manager. Don’t believe it? What about the old truism, people...
Mental Health Awareness Week 2019 According to the HSE, one in four people in the UK will experience a mental health problem at some point; some kind of issue affecting how they...
Leadership: The next generation – talent-spotting the future ‘To me, the function and duty of a quality human being is the sincere and honest development of one’s potential.’ –Bruce Lee Inspirational stuff...
33 ways to NOT be assertive We’ve all heard somebody say, ‘I was too assertive.’ Well, unfortunately for that somebody, there’s no such thing as too assertive. Assertiveness...